Staff Development Officer
Organizational Context
WFP is the world’s largest humanitarian organization fighting hunger and supporting progress towards Zero Hunger. The Programme Operations Staffing Coordination and Capacity Service (POS) supports staffing coordination, workforce planning, talent management, and capacity development across Programme Operations, aligning people, roles, and skills to strengthen programme delivery and organizational effectiveness.
Job Purpose
The Staff Development Officer will lead and coordinate global Programme Operations learning initiatives, ensuring effective learning experiences and continuous enhancement of the L&D approach. This role involves designing, developing, and implementing learning solutions to optimize staff performance and adapt to humanitarian sector best practices. The officer will oversee technical, cross-cutting, and soft skills training, facilitate stakeholder coordination, and develop guidelines for streamlined L&D processes. Responsibilities include supporting strategic learning structures, monitoring progress, evaluating learning effectiveness, and contributing to workforce planning. The position drives innovation in learning and development, researches new program offerings, and designs cross-functional learning pathways to support mobility and capability development across Programme Operations functions.
Responsibilities
The World Food Programme (WFP) is seeking a Learning and Development Specialist to lead and coordinate global learning initiatives for its Programme Operations functions. This role involves designing, developing, and implementing learning solutions to ensure staff can effectively deliver WFP's mandate and adapt to best practices in the humanitarian sector. The specialist will oversee technical, cross-cutting, and soft skills training, facilitating coordination among internal experts, trainers, and vendors. Key responsibilities include developing guidelines for streamlining learning processes, supporting strategic learning structures, and monitoring the progress and effectiveness of learning activities. The role also involves measuring the impact of training to inform workforce management decisions and contributing to a comprehensive annual learning plan. Furthermore, the specialist will drive innovation in learning and development, research new program offerings, and design cross-functional learning pathways to support staff mobility and capability development. This position requires managing a team, establishing partnerships with internal and external stakeholders, and promoting a culture of continuous learning and knowledge sharing across Programme Operations. The ultimate goal is to enhance the visibility and relevance of learning and development within the organization, contributing to improved performance and talent management.
Work Experience
Requires a minimum of 5 years of post-graduate, professionally relevant experience. Proven experience in leading and developing training events for diverse audiences within international humanitarian or development organizations is essential. Experience in designing learning resources for emergency preparedness and response is an asset.
Skills
Learning and Development, Instructional Design, Talent Management, Workforce Planning, Capacity Development, Human Resources, Training Facilitation, Coaching, Mentoring, Cross-functional Collaboration, Stakeholder Management, Project Management, Performance Evaluation, Needs Assessment, Adult Education, Emergency Preparedness, Humanitarian Aid, International Development, Communication, Presentation Skills, Teamwork, Time Management, Problem-Solving, Adaptability, Diplomacy, Cultural Sensitivity