Staff Counsellor
Organizational Context
This position is within the Human Resources Management Section of the United Nations Organization Stabilization Mission in the Democratic Republic of Congo (MONUSCO), based in Bunia. The Staff Counsellor, at the P-3 level, reports directly to the Chief Staff Counselling, playing a key role in supporting staff well-being within the mission.
Job Purpose
The Staff Counsellor at the P-3 level is responsible for providing essential psychological support and counselling services to UN staff members in Bunia. This includes conducting individual assessments for staff experiencing coping difficulties or mental health conditions, and advising senior management on cases with potential professional or vocational impacts. The role involves offering supportive therapy for critical incidents, collaborating with medical units for a holistic approach to staff health, and developing programs to enhance the quality of life and workplace safety. Additionally, the counsellor will monitor stress factors, implement stress management programs, and deliver training on crisis and stress management, contributing to a healthier and more productive work environment.
Responsibilities
The Staff Counsellor performs individual assessments for staff facing coping challenges or mental health issues. They advise the Chief Staff Counsellor on cases impacting professional or vocational aspects, including work-related problems stemming from psychological issues and conflict resolution. The role involves advising on improving the working environment and addressing psychological workplace safety. Critical incident stress supportive therapy is provided individually or in groups. Close cooperation with the Medical Unit and HIV Focal Points ensures a continuum of care for staff with HIV/AIDS or other mentally impacting medical conditions. The counsellor liaises with the Staff Welfare Committee to develop programs enhancing staff quality of life and provides training on crisis and stress management and conflict resolution. Monitoring environmental stress factors, particularly related to critical incidents and crisis situations, and developing comprehensive stress management programs are key duties. Other required duties are also performed.
Work Experience
A minimum of five years of progressive experience in staff clinical counselling, mental health, cross-cultural communications, psychiatry, clinical psychology, or clinical social work is required. International experience in Employee Assistance Programs or Organizational Intervention is desirable.
Skills
Professionalism, critical thinking, empathy, flexibility, multicultural awareness, communication (clear and effective speaking/writing, active listening), client orientation, and stress management are essential skills for this role.