Project Manager (Transactional HR Services)
Organizational Context
The United Nations Office for Project Services (UNOPS) Pakistan is expanding its transactional HR services to support UN agencies and partners. This role is part of the South Asia Multi-Country Office (SAMCO), which delivers a broad range of services across six countries. UNOPS Pakistan has been a partner since 1999, focusing on SDGs through project management, procurement, and HR expertise.
Job Purpose
The Project Manager (Transactional HR Services) is responsible for the effective delivery and daily management of projects providing transactional HR services to UNOPS partners. This role ensures HR service delivery is timely, client-focused, compliant with organizational policies, and meets contractual commitments and performance standards. The incumbent acts on behalf of the Project Board, overseeing the successful delivery of project outputs within agreed tolerances for time, cost, scope, quality, risk, and benefits. The position contributes to the continuous improvement of HR service delivery through innovation, process optimization, and technology utilization.
Responsibilities
Key responsibilities include developing and implementing project plans, managing the delivery of HR services, and ensuring compliance with policies and standards. The role involves monitoring project progress, controlling variances, managing changes, and identifying/mitigating risks to maximize benefits for partners. This includes maintaining project documentation, adhering to financial regulations, and supporting audit activities. The Project Manager will monitor key service delivery indicators, prepare regular project and financial reports, and ensure regular review of project status against performance criteria. Stakeholder engagement is crucial, involving developing engagement strategies, building relationships with the project board, clients, and key stakeholders, and coordinating communication. Quality assurance of project documents and deliverables, along with fostering a knowledge-sharing environment and contributing to process improvements, are also key duties. Personnel management includes organizing and structuring the project team, providing guidance, managing performance, and ensuring safety and security.
Work Experience
Required experience includes project management specific to HR processes or services, HR operations/service delivery, project planning and implementation, managing multiple stakeholders, and leading teams. Experience with project management software tools and applications is desired, as is experience using automation, AI, or data visualization tools for process improvement.
Skills
Human Resources, Project Coordination, Project Implementation, Project Management, Project Planning, Risk Management, Stakeholder Management