People & Culture Officer
Organizational Context
UNICEF's Caribbean Multi-Country Office (MCO) serves twelve English- and Dutch-speaking Caribbean countries. The MCO operates under an integrated, multi-country program focusing on equitable access to healthcare and learning, child protection, and poverty reduction. It employs a new operating model emphasizing shared regional services, complementary expertise, and agile presence to address regional challenges.
Job Purpose
The People & Culture Officer will support the implementation of UNICEF's redesigned People & Culture (P&C) function within the Caribbean Multi-Country Office (MCO). This role is crucial for ensuring consistency, equity, and quality of HR support across the MCO's integrated, pillar-based regional team. The officer will contribute to the P&C function's three pillars: talent acquisition and engagement, performance management and learning & development, and benefits and entitlements administration. By supporting these areas, the role directly contributes to shaping organizational culture, driving the MCO's people strategy, and providing essential HR advisory services to senior management, ultimately fostering a supportive and effective work environment for staff serving children across the region.
Responsibilities
Support the implementation of the P&C strategy across the MCO, aligning with the new operating model. Assist in talent acquisition processes, including recruitment, onboarding, and engagement initiatives to attract and retain qualified staff. Contribute to performance management cycles, including goal setting, feedback mechanisms, and performance reviews, fostering a culture of continuous improvement. Support learning and development programs by identifying training needs, coordinating workshops, and tracking staff development. Administer employee benefits and entitlements, ensuring compliance with UNICEF policies and procedures. Provide guidance and support to staff and managers on HR-related matters, policies, and procedures. Maintain accurate HR records and generate reports as needed. Contribute to initiatives aimed at enhancing staff well-being, diversity, and inclusion within the MCO. Support the P&C team in managing HR data and analytics to inform decision-making. Assist in the development and dissemination of HR communications to staff. Ensure adherence to ethical standards and UNICEF's core values in all HR activities. Collaborate with other P&C team members and stakeholders to achieve MCO objectives.
Work Experience
A minimum of two years of professional experience in Human Resources or a related field is required. Experience in a multicultural or international organization is an asset.
Skills
Human Resources Management, Talent Acquisition, Performance Management, Learning and Development, Benefits Administration, Employee Relations, HR Policies and Procedures, Data Management, Communication Skills, Interpersonal Skills, Problem-Solving, Organizational Skills