Human Resources Assistant
Organizational Context
This position is within the UN Secretariat's Department of Operational Support (DOS), specifically in the One Executive Office (One EO) at UN Headquarters. One EO consolidates common administrative functions as part of the UN80 reform. The role is situated in Client Desk 1, reporting to the Team/Desk Lead, and supports New York-based Secretariat entities with a full range of administrative and operational services.
Job Purpose
The Human Resources Assistant supports the One Executive Office (One EO) by managing various human resources functions essential for Secretariat entities. This includes participating in recruitment processes, coordinating candidate selection, managing onboarding logistics, and advising staff on visa matters. The role also involves administering staff entitlements, assisting with training organization, and processing classification requests. Additionally, the Assistant handles exit clearances, maintains HR systems and databases, conducts research, prepares reports, and provides general administrative support, including drafting communications and managing records. The position plays a key role in ensuring efficient HR operations and supporting staff throughout their employment lifecycle within the UN.
Responsibilities
Key responsibilities include participating in the recruitment and selection of candidates for General Service positions, coordinating recruitment actions, and managing candidate logistics such as visa and travel arrangements. The role involves assisting in filling posts by initiating reference checks, verifying academic credentials, calculating salaries, and preparing appointment offers. The Human Resources Assistant will also organize recruitment examinations, maintain vacancy files, and process personnel actions. Furthermore, the position requires advising staff on entitlements, visa matters, and onboarding processes, answering HR-related queries, and assisting with training organization. Responsibilities extend to processing classification requests, conducting exit interviews, managing HR systems and databases, preparing reports, and providing general administrative support, including correspondence, record-keeping, and scheduling.
Work Experience
A minimum of seven years of progressively responsible experience in human resources management or administrative services is required. This is reduced to five years with a first-level university degree. Experience in implementing UN common system HR policies and using ERP systems like SAP (UMOJA) is required. Experience with CRM systems and data analytics is desirable.
Skills
Professionalism, Planning & Organizing, Client Orientation, knowledge of HR policies and procedures, initiative, problem-solving, time management, communication, data analysis, and proficiency in HR systems.