Associate Human Resources Officer
Organizational Context
The United Nations Office at Nairobi (UNON) serves as the UN headquarters in Africa, supporting key programmes like UNEP and UN-Habitat, alongside other UN entities. It provides essential administrative, security, conference, and information services. The Associate Human Resources Officer is a Team Lead within the Staff Benefits and Entitlements section, reporting to the Chief of Section.
Job Purpose
The Associate Human Resources Officer will lead a team responsible for administering benefits and entitlements for staff across UNON, UNEP, UN-Habitat, IRMCT, and other client offices, ensuring compliance with UN staff rules, regulations, and policies. This role involves supervising HR Assistants in managing administrative transactions such as onboarding, offboarding, and contract extensions. The incumbent will also monitor staff movements, review payroll reports, process Special Post Allowance and Education Grant requests, and handle exceptions to policies. Additionally, the role serves as a key point of contact for client offices, providing HR policy advice and support, and responding to inquiries regarding contracts, salaries, and benefits.
Responsibilities
Administer benefits and entitlements by supervising HR Assistants in processing onboarding, offboarding, contract extensions, leave, salaries, and other benefits. Monitor staff movements and ensure timely implementation of administrative transactions. Review payroll reports and address discrepancies. Process and advise on Special Post Allowance and Education Grant requests, and manage policy exceptions. Serve as the primary HR contact for client offices, fostering collaborative relationships and ensuring a client-oriented approach. Respond to inquiries on contracts, salaries, and benefits. Provide HR policy interpretation and advisory support to managers and administrative focal points. Prepare responses for resolution mechanisms and audit bodies. Keep abreast of HR developments, prepare reports, lead HR projects, and analyze data for insights and reporting using visualization methods.
Work Experience
A minimum of two years of relevant experience in human resources and personnel administration is required. Experience in administering benefits and entitlements for dispersed staff, using ERP systems like SAP, and in data analytics is desirable.
Skills
Professionalism, Communication, Client Orientation, Data Analysis, HR Policy Application, Problem-Solving, Interpersonal Skills.