Human Resources Officer
Organizational Context
The Office for the Coordination of Humanitarian Affairs (OCHA) within the UN Secretariat in Geneva mobilizes and coordinates effective humanitarian action. OCHA ensures a framework for humanitarian actors to respond coherently to emergencies. This role sits within the Human Resources Section (HRS) and reports to the Chief of HRS.
Job Purpose
The Human Resources Officer in Geneva is responsible for leading a team in administering contracts, benefits, and entitlements for OCHA staff. This role involves developing and implementing HR policies and practices, monitoring their execution, and managing HR projects. Key functions include recruitment and placement, advising on and processing entitlements and benefits, and providing guidance on conditions of service. The officer will also induct new staff, resolve complex HR issues, counsel staff on rights and responsibilities, and manage disciplinary and conflict resolution matters. Additionally, the role involves supervising junior HR officers in various HR management activities.
Responsibilities
Develops and implements new HR policies, practices, and procedures. Monitors and ensures the consistent application of existing HR policies. Stays updated on HR developments and leads or participates in HR projects. Manages and supervises the HR Administration Team. Oversees recruitment and placement processes, including monitoring vacant posts and preparing job offers. Participates in working groups to formulate HR policies and guidelines. Advises on UN policies for staff entitlements and benefits, supervising their processing. Approves personnel actions and HR transactions. Recommends remuneration for consultants. Provides expert advice to staff and managers on policies, regulations, and rules concerning conditions of service, benefits, and travel. Conducts research and prepares documentation for complex HR issues. Counsels staff on rights, responsibilities, and work-related difficulties. Monitors staff welfare and proposes relevant programs. Manages and advises on disciplinary matters, mediating conflicts, grievances, and harassment cases. Supervises junior HR officers in their HR management activities.
Work Experience
A minimum of seven years of progressive experience in human resources management or administration is required. Experience in administering UN common system staff entitlements and benefits is essential. Proficiency with ERP systems (e.g., Umoja) and experience managing an HR service team are also required. Experience with HR onboarding platforms and providing HR support in field operations is desirable.
Skills
Professionalism, Communication, Teamwork, Performance Management, HR policy application, Recruitment and Placement, Administration of Entitlements and Benefits, Conflict Resolution, Staff Counseling, Team Supervision.