Senior Human Resources Assistant
Organizational Context
The Department of Operational Support (DOS) provides end-to-end operational support across the UN Secretariat. The Division of Administration in New York offers administrative and facility management services. This role is within the One Executive Office (One EO), supporting New York-based Secretariat entities with human resources, financial administration, and general support, specifically for Desk 3.
Job Purpose
This role supports the One Executive Office within the Department of Operational Support by providing comprehensive administrative and operational services to New York-based Secretariat client entities. The primary focus is on human resources management, including recruitment processes, administration of entitlements, and staff development. The incumbent will assist in screening applications, coordinating recruitment activities, processing personnel actions, and supporting onboarding and entitlement administration. Additionally, the role involves maintaining HR records, providing guidance on HR policies, and contributing to performance management and classification processes. The position aims to ensure efficient and compliant HR operations, supporting client entities in fulfilling their mandates through effective administrative and operational support.
Responsibilities
Key responsibilities include managing recruitment processes such as screening applications, conducting roster searches, preparing candidate profiles, and supporting assessments and interviews. The role involves coordinating recruitment activities, processing personnel actions for appointments, transfers, and other staff movements, and maintaining recruitment records. Administration of entitlements encompasses supporting onboarding, processing requests for travel, relocation, and other staff benefits, and monitoring staffing tables. The position also assists in performance management, staff development, and workforce planning by coordinating documentation and maintaining records. Further duties include assisting with classification requests, supporting change management initiatives, maintaining compliance tracking systems, conducting research on HR policies, preparing reports, and providing advice to staff and managers on HR matters. The role also involves processing administrative actions for consultants and contractors, and training junior staff.
Work Experience
A minimum of ten years of progressive experience in human resources or administrative services is required (eight years with a university degree). Required experience includes administering entitlements and benefits, monitoring staffing tables in ERP systems, providing HR policy advice, and managing staff selection processes. Experience translating HR policies into operational workflows and using CRM systems is also required. Experience in data analysis, international organizations, and supervision is desirable.
Skills
Professionalism, Planning & Organizing, Client Orientation, Managing Performance, HR policy interpretation and application, Data analysis and interpretation, Staff selection processes, ERP/CRM system usage.