Chief, HR Policies and Administrative Law
Organizational Context
The United Nations Relief and Works Agency (UNRWA) is the largest UN operation in the Middle East, employing over 25,000 staff. This role reports to the Director of Human Resources (DHR) and supervises professional and general services staff, contributing to the agency's mission of supporting vulnerable communities.
Job Purpose
This role manages the Human Resources Policies and Administrative Law Division (HRPAL), ensuring its objectives and work plans are met and resolving operational issues. The incumbent develops and implements HR policies, practices, and procedures aligned with UNRWA's strategic goals, providing innovative approaches and guidelines for HR service delivery. They act as the primary policy advisor to the DHR, offering strategic guidance and expertise on HR matters, and ensuring consistent application of policies across the agency through training and coordination with the Department of Legal Affairs. The role also involves representing HRD in inter-agency meetings and deputizing for the Director of Human Resources.
Responsibilities
Manage the Human Resources Policies and Administrative Law Division (HRPAL), including planning, coordinating objectives, and resolving operational issues. Develop and implement HR policies, practices, and procedures to meet evolving agency needs, providing guidance on interpretation and application. Prepare policy papers and proposals on HR issues and reforms, advising Field and HQ management on consistent application and reviewing HR practices. Lead and direct staff in handling appeals and grievances, and contribute to updating administrative and employment law systems. Represent HRD in inter-agency meetings and consultations, and act for the Director of Human Resources when designated. Stay updated on UN issuances and international best practices, analyzing their impact on HR strategies and updating Staff Rules and Regulations. Serve as the primary policy advisor to the DHR, ensuring consistent policy application through training and coordinating with the Department of Legal Affairs on disciplinary and appeals processes.
Work Experience
Requires at least ten years of progressive HR experience, with a minimum of five years in the UN system or similar international institutions at a senior supervisory level. Additionally, five years of experience in HR regulatory framework design, staff relations, case management, and five years of team leadership/management are necessary. Two years of international experience outside the candidate's home country is required for international posts unless already serving in the UN Common System.
Skills
Leading and Supervising, Relating and Networking, Formulating Strategies and Concepts, Managing Complexity and Change, Innovating and Taking Risks, Communication, Working with People, Drive for Results.