Chief, People Operations & Policy Unit
Organizational Context
The People and Culture Division (PCD) at IFAD provides high-quality HR expertise, fostering a culture of excellence and an inclusive workplace. The People Operations and Policy (POP) unit within PCD designs HR policy architecture, manages people operations (including benefits, entitlements, and social security), oversees payroll, and develops HR technology roadmaps and workforce analytics.
Job Purpose
To provide technical leadership and expert advisory services on HR policy development, implementation, and administration, ensuring reliable HR program delivery and consistency in the interpretation and application of regulations and rules. The role involves leading corporate initiatives and technology innovations in HR management, designing HR strategic objectives, and overseeing the HR corporate reporting function.
Responsibilities
Lead corporate initiatives and technology innovations in HR management, HR policy design, and HR/IT architecture; design HR strategic objectives aligned with corporate priorities; lead the HR corporate reporting function, contributing to IFAD's planning and risk management; provide expert advice on HR policies, regulations, and practices; manage and administer pension and insurance functions; oversee monthly HR payroll and HR systems integrity; develop and publish reliable workforce data and analytics; lead the development of the HR Division Technology strategy and roadmap; manage new HR projects for process streamlining and efficiency.
Work Experience
At least ten (10) years of progressively relevant experience in human resources management, preferably within the UN or an international financial institution. Three (3) years of experience in leading teams or supervising HR staff is highly desirable.
Skills
Budgeting and resource management; outstanding analytical skills; data management and analysis; project coordination; risk management; stakeholder management; strategy implementation; diversity & inclusion expertise; HR knowledge (business partnering, job classification); HR systems design and management; performance management methodologies; HR policies and procedures expertise (payroll, benefits, social security); workforce management (organizational development, strategic workforce planning); basic ICT & digital fluency; change management; confidentiality and discretion; corporate approach; integrity and ethics; leadership; strong verbal and written communication skills.