Communications Officer
Organizational Context
The World Health Organization (WHO) Communications unit strategically uses communications to advance its mission of promoting, providing, and protecting health. This role is within the WHO Cambodia Country Office, focusing on ensuring key stakeholders in the Western Pacific Region are informed about WHO's work and critical health issues.
Job Purpose
The Communications Officer will support the Ministry of Health and partners in Cambodia by implementing communication strategies to advance health-related outcomes aligned with the WHO Country Cooperation Strategy. This involves developing and disseminating communication products, managing media relations, and ensuring effective outreach through various channels, including social media. The role contributes to raising awareness of WHO's programs and achievements, advocating for organizational priorities, and providing strategic communication advice to country office leadership and staff. Additionally, the officer will manage crisis communications during public health emergencies.
Responsibilities
Develop and implement communication strategies and plans to promote WHO's programs and achievements at the country level, ensuring alignment with global and regional strategies. Identify and develop compelling success stories and advocacy materials. Manage the dissemination of communication products through appropriate media channels, including social media. Organize media events, campaigns, and briefings. Build and maintain relationships with media and national communication counterparts. Oversee the content and stakeholder engagement for the WHO country office website and social media platforms. Conduct media monitoring and analyze audience perceptions. Collaborate with national and international partners on health communication initiatives. Provide specialized communication support during public health crises and advise leadership on communication matters. Conduct communication training for country office staff.
Work Experience
Essential: Minimum of five years of experience in developing and implementing communication strategies, including creating communication services and products, preferably in an international setting. Desirable: Experience in the health sector.
Skills
Knowledge of WHO's mandate and goals; understanding of public health and international development issues; proven skills in developing and implementing communication/media products; strong writing ability; ability to represent WHO in virtual communities; excellent oral and written communication skills; strong interpersonal skills; ability to develop messaging and positioning; ability to elicit and communicate success stories; ability to adapt technical information for diverse audiences. Expert knowledge of English is essential.