Volunteer Online Community Communication and Administration Support
Organizational Context
The Istanbul International Centre for Private Sector in Development (ICPSD) is a UNDP Global Policy Centre established in 2011. It supports the private sector and foundations in development through research, advocacy, and partnership facilitation. ICPSD leads UNDP's global work on private sector engagement and focuses on inclusive business, skills development, impact investing, and resilience. It hosts several global initiatives and supports the Skills for an Inclusive Future (S4IF) Network, which promotes practical solutions for future-ready skills.
Job Purpose
This online volunteer assignment supports the Green and Digital Skills Training Programme, a four-week initiative by the S4IF Network aimed at equipping university and technical school students in Türkiye with essential skills for green and digital transitions. The volunteer will assist the S4IF team by moderating live training sessions, facilitating participant engagement, and managing the online community. Key tasks include tracking attendance and progress, disseminating training materials, collecting feedback, and ensuring the smooth operation of the programme. Native-level Turkish proficiency is crucial for effective communication with participants.
Responsibilities
The online volunteer will support the S4IF team throughout the four-week Green and Digital Skills Training Programme, focusing on community communication, participant engagement, and administrative tasks. Responsibilities include facilitating communication between trainers, participants, and the S4IF team, managing participant interactions via platforms like WhatsApp and Microsoft Teams, and sharing schedules, announcements, and learning materials. The volunteer will track participant attendance, engagement, and progress, follow up to encourage active participation, and support the collection of assignments and feedback. Additionally, the role involves assisting with administrative and logistical aspects of the training sessions and providing regular updates on programme implementation and participant engagement to the S4IF team.
Work Experience
Experience in community management, student engagement, or online training coordination is preferred. Familiarity with digital communication tools such as WhatsApp, Microsoft Teams, and online learning platforms is beneficial. Strong organizational, interpersonal, and communication skills are essential. Knowledge of green and digital skills, sustainability, or artificial intelligence is an asset.
Skills
Native-level Turkish language proficiency is mandatory. Excellent written and verbal communication skills in Turkish. Good written and verbal English skills are an asset. Strong organizational and interpersonal skills. Ability to coordinate effectively with trainers and participants. Proficiency with digital communication and collaboration tools. Knowledge of green and digital skills, sustainability, or AI is advantageous.