Operations Associate (G-6), FT, #00069172
Organizational Context
UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential. We are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling. UNICEF is a place where careers are built.
Job Purpose
Under the direct supervision of the Operations Officer, the Operations Associate (G-6) provides essential operations management support services in a sub-country office. This role ensures that operations are efficient, cost-effective, and compliant with organizational policies, procedures, rules, and regulations. The incumbent will offer guidance to administrative staff and support various office operations assignments. Key responsibilities include the appropriate interpretation and application of policies, contributing to improvements in internal control systems, and keeping the supervisor informed of operational issues. The role also involves assisting in budget preparation, processing transactions, and supporting HACT assurance interventions. Furthermore, the Operations Associate will provide operational support to zone offices and outposts, assist in maintaining office operations, transport, procurement, security, and programme implementation support, and manage fleet operations.
Responsibilities
The Operations Associate will be responsible for the appropriate and consistent interpretation and application of policies and procedures to support operations at sub-country levels, providing input on operational guidelines in coordination with the Programme Manager/Head of Office and operations staff. This includes updating staff on operations policies and procedures and contributing to improvements in internal control systems. The role involves administering budget preparation, implementation, and payments, including assisting the supervisor in preparing estimates for office premises, supplies, and equipment, collecting invoices, securing approvals, and processing transactions. The incumbent will ensure the timely and effective delivery of operation support services and well-established security arrangements, providing operations support to zone offices and outposts, and assisting in maintaining office operations, transport, procurement, security, petty cash, and programme implementation support. Effective property management of administrative supplies, office equipment, vehicles, and other properties is crucial, including supporting inventory updates and fleet management. The Operations Associate will ensure all operations transactions and contract arrangements comply with applicable policies, procedures, rules, and regulations, monitoring payments and supporting petty cash operations. Additionally, the role involves making timely travel and transportation arrangements for staff and guests, providing travel support and guidance on entitlements, and briefing/debriefing staff on visas and security clearances. The incumbent will also be responsible for the effective organization and coordination of events and logistics, and for enhancing staff capacity through active learning and development programmes in operations support and services, while maintaining effective working relations with other agencies, local authorities, and implementing partners.
Work Experience
A minimum of six years of relevant administrative and operational support experience is required. Experience in a UN or international organization is an asset.
Skills
Operations Management, Policy Interpretation and Application, Budget Administration, Transaction Processing, Procurement Support, Fleet Management, Travel Arrangements, Logistics Coordination, Internal Controls, Reporting, Staff Guidance, Compliance Monitoring