Planning and Analytics Consultant
Organizational Context
UNICEF operates in over 190 countries and territories, dedicated to saving children's lives, defending their rights, and helping them fulfill their potential from early childhood through adolescence. We are committed, passionate, and proud of our work, viewing the promotion of every child's rights not just as a job, but as a calling. UNICEF offers diverse opportunities for professional and personal development.
Job Purpose
The Planning and Analytics Consultant will be responsible for conducting comprehensive analyses of global Individual Giving performance, integrating financial, operational, and donor data to identify trends, performance gaps, and growth opportunities. The role involves translating these findings into actionable insights to support strategic planning and investment decisions, aiming for sustainable net revenue growth. A key aspect of this consultancy is to develop and maintain a robust performance management framework with standardized KPIs, definitions, and analytical tools. This framework will enable consistent performance measurement across various markets and channels, with a strong emphasis on profitability, donor lifetime value, investment efficiency, and long-term financial sustainability. The consultant will work to ensure data integration from multiple sources for accurate and reliable reporting and analysis, contributing directly to the strategic direction of the Individual Giving team.
Responsibilities
Conduct regular, comprehensive analyses of global Individual Giving performance, integrating financial, operational, and donor data, including Rich Data Metrics and Rich Legacy Metrics. Identify key trends, performance gaps, growth opportunities, and emerging risks, translating findings into actionable insights to support strategic planning, investment decisions, and sustainable net revenue growth. Develop and maintain a comprehensive performance management framework, including standardized KPIs, definitions, methodologies, and analytical tools. Integrate data from multiple sources to enable consistent performance measurement across markets and channels, with a focus on profitability, donor lifetime value, investment efficiency, and long-term financial sustainability. Collaborate with ICTD colleagues at an enterprise level to ensure solutions meet minimum compliance and security standards. Provide strategic recommendations based on data analysis to optimize fundraising strategies and donor engagement. Support the development of business cases for new initiatives and investments. Ensure the accuracy and integrity of data used for performance reporting and analysis. Contribute to the continuous improvement of data analytics capabilities within the team. Prepare reports and presentations for senior management on performance trends and strategic recommendations. Work with cross-functional teams to gather data and insights. Ensure alignment of analytical approaches with UNICEF's overall strategic objectives.
Work Experience
A minimum of eight (8) years of relevant professional work experience in business planning and analytics or related fields. Experience in managing large data sets and analytics projects is required.
Skills
Strong analytical skills, Data-driven decision making, Profitable e-commerce/fundraising growth strategy, Data analysis/insights techniques, Marketing metrics, Attribution modelling, Tracking, Paid media, Retention-based metrics, ICT collaboration, Excellent communication, Negotiation and collaboration skills