National Individual Consultancy -Programme Support Assistance, 4 months, UNICEF Bosnia and Herzegovina, Sarajevo. Office-based
Organizational Context
UNICEF works in over 190 countries to save children’s lives, defend their rights, and help them fulfill their potential. We are committed, passionate, and proud of our work for children. UNICEF Bosnia and Herzegovina operates a centralized Programme Associate (PA) Hub model providing administrative and programme-support services across multiple sections.
Job Purpose
The purpose of this consultancy is to provide temporary administrative and programme-support services to the Programme Associate (PA) Hub, strengthening its capacity to manage increased transactional and documentation requirements across the programme portfolio. The consultant will support the preparation, organization, quality review, tracking, processing, and follow-up of programme-related documentation and requests, ensuring that submissions received from programme sections and implementing partners are complete, properly documented, and processed through established UNICEF workflows. The consultant will support administrative coordination related to implementing partnerships, HACT processes, cash transfers, invoices and payments, procurement and contracting actions, programme events, travel, and records management. The consultant will also maintain relevant trackers, filing systems, and status-monitoring tools and facilitate communication and follow-up with programme teams, implementing partners, and operational functions to support efficient service delivery. The consultant will perform transactional functions and will have SAP/FIORI transactional access.
Responsibilities
1. Implementing partnerships and HACT support: Support the preparation, review, organization, and follow-up of documentation related to partnerships with government institutions, civil society organizations, and other implementing partners, including programme documents, workplans, budgets, amendments, and closure documentation. Support administrative coordination of Due Diligence assessments, PSEA assessments, micro-assessments, spot checks, and other HACT-related assurance activities. Review the completeness of partner submissions and supporting documentation against established checklists and follow up on outstanding documentation requirements. Support processing and follow-up of cash transfer requests, FACE/ICE forms, liquidations, and related partnership documentation in accordance with established UNICEF procedures. Maintain accurate partnership and HACT tracking tools, including monitoring of reporting, liquidation, assurance, and partnership-management deadlines. Maintain complete and organized partnership files and supporting records. 2. Financial and budget support: Support monitoring of programme budgets, grants, commitments, and expenditures through the maintenance of tracking tools. Support preparation of programme expenditure forecasts, cash requirements, and budget-monitoring information for review by responsible staff. Review and organize supporting documentation for financial transactions, payment requests, and invoices to ensure completeness and compliance with established requirements. Prepare, process, and follow up SAP/FIORI transactions within the scope of assigned access and responsibilities, including creation and maintenance of programme-related requests, commitments, service entry support documentation, payments, and other programme-support transactions, in accordance with UNICEF policies, procedures, and segregation-of-duties requirements. 3. Knowledge management and records management: Maintain organized electronic filing systems, SharePoint repositories, and programme documentation archives. Ensure programme records, correspondence, and supporting documentation are appropriately stored and accessible for audits, reviews, and reporting purposes. Draft routine administrative correspondence, meeting notes, and follow-up communications. Support the use of corporate digital tools to improve document management, tracking, and reporting.
Work Experience
A minimum of two years of relevant administrative and programme support experience is required. Experience with UN or UNICEF administrative and financial procedures is an asset.
Skills
Administrative support, Programme support, Documentation management, Financial transaction processing, SAP/FIORI, HACT processes, Implementing partner coordination, Record keeping, Communication, Organizational skills, Attention to detail, Proficiency in Microsoft Office Suite