Database Assistant
Organizational Context
The position is within UNHCR, supervised by a Professional or Senior General Service staff member. Contacts are primarily with colleagues in the same duty station for information exchange and work planning. In field locations, the incumbent may liaise with national and local authorities for data gathering and exchange.
Job Purpose
The Data Management Assistant is responsible for entering data concerning asylum seekers, refugees, and persons of concern into UNHCR's computer database. This role contributes to the preparation of reports and project documents by providing necessary information, creating tables, and drafting routine correspondence. The incumbent will maintain and update existing databases, generate statistical reports, and assist in developing data collection and analysis forms. Additionally, the role may involve acting as an interpreter for routine information exchange and translating documents. Field trips to project sites may be required. The assistant is expected to make decisions regarding data entry and resolve incidents, escalating issues to the supervisor when necessary.
Responsibilities
Enter data primarily related to asylum seekers, refugees, and persons of concern into the computer database. Contribute to the preparation of reports and project documents by providing information, preparing tables, and drafting routine correspondence and reports. Update and maintain existing databases and generate various statistical reports. Assist in the development of forms for data collection and analysis, if requested. Act as interpreter in the exchange of routine information and translate routine documents and correspondence as and when required. May be required to undertake field trips to project sites. Decide on the data recorded in the database. Decide on appropriate resolution to incidents and escalate issues to the supervisor if the incident cannot be resolved within the scope of responsibility. Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk is based in the functional area of work. Raise risks, issues, and concerns to a supervisor or to relevant functional colleague(s). Perform other related duties as required.
Work Experience
1 year of relevant experience in Electronic data processing, Information Technology, or a related field. Completion of UNHCR learning programs or specific training relevant to the position's functions is desirable.
Skills
Data entry Database maintenance Report generation Statistical reporting Form development Data collection Data analysis Interpretation Translation Risk management Incident resolution