Information Technology and Administrative Intern - Turkish Speaking - Office Based - Full Time
Organizational Context
The United Nations Development Programme (UNDP) works globally to eradicate poverty and reduce inequality, supporting countries in achieving the Sustainable Development Goals. The Istanbul International Center for Private Sector in Development (ICPSD), a UNDP Global Policy Center, focuses on mobilizing private sector engagement for sustainable development. This internship is based within ICPSD in Istanbul, Türkiye.
Job Purpose
This internship offers a valuable opportunity to support the Istanbul International Center for Private Sector in Development (ICPSD) by contributing to its information technology infrastructure and administrative operations. The role involves managing digital tools, internal systems, and knowledge management platforms that underpin ICPSD's work across its four thematic pillars. The intern will provide essential ICT support, assist in the administration of digital platforms, and contribute to knowledge management activities, including website updates and social media engagement. This position is designed to provide hands-on experience in IT support, digital platform administration, and knowledge management within an international development context, offering practical exposure to UNDP's operational standards and workflows.
Responsibilities
The Information Technology and Administrative Intern will support ICPSD's management activities under the guidance of the Programme Analyst on Knowledge Management and Partnerships and the direct supervision of the Administrative Associate. Key responsibilities include assisting with compliance to corporate information management and technology standards, administering SharePoint sites for streamlined knowledge management, and supporting the development of basic PowerApps for task automation. The intern will also perform routine technical tasks such as backup procedures and inventory updates. Additionally, responsibilities include curating and archiving digital assets and knowledge products, supporting communications for events, coordinating inputs for reports, maintaining databases and digital archives, updating website content, and managing social media channels. This involves preparing basic digital content and coordinating the dissemination of knowledge products through online platforms.
Work Experience
A demonstrated interest or prior experience in ICT support, digital platform administration, or information management is required, which can be academic, volunteer, or professional. Familiarity with digital tools, content management systems, and social media platforms is necessary. Experience with website updates or basic content publishing is considered an asset.
Skills
Proficiency in Microsoft 365 tools (Word, Excel, PowerPoint). Familiarity with SharePoint (file organization, permissions management) and PowerApps (basic form/app development). Basic IT troubleshooting and user support skills are advantageous. Familiarity with web development practices, content management systems, and digital literacy tools like Canva are assets. Strong planning, organizational, and communication skills are essential.