Travel Analyst - [Open to all candidates]
Organizational Context
The Bureau for Management Services (BMS) is UNDP's central operations bureau, providing management services, policy oversight, and advisory solutions to achieve development results. It focuses on client-centered, integrated services, driving efficiency and innovation in business operations. This role is integral to ensuring high-quality, compliant operational functions, optimizing service delivery, and promoting best practices within the organization.
Job Purpose
The Travel Analyst, under the guidance of the Travel Manager, is responsible for the day-to-day management of travel activities and provides analytical support for travel-related services. This role ensures high quality and accuracy in travel administration, interpreting complex rules and guidelines to resolve travel issues. The Travel Analyst monitors expenditures, manages billing and cost recovery, and fosters a collaborative, client-focused approach. They work closely with partner agencies, regional hubs, and vendors to ensure consistent service delivery and promote the optimization of travel services for the organization.
Responsibilities
Contribute to the formulation and implementation of UNDP's travel strategies and policies, including developing travel category strategies and policy formation based on industry best practices. Analyze travel data to provide robust reporting, identify trends, and recommend cost-saving opportunities. Interpret travel policies, staff rules, and financial regulations, managing exceptions as needed. Oversee the implementation and monitoring of travel management processes, coordinating with vendors to ensure quality service and competitive pricing. Approve purchase orders and invoices for travel requests and claims, ensuring compliance with entitlements and UN rules. Develop training materials and conduct training sessions on travel management. Analyze travel reports to identify cost-saving strategies and contribute to monthly financial reporting on travel services. Review and approve travel-related documents and ensure adherence to UNDP regulations. Promote knowledge sharing and best practices in travel management. Supervise Travel Associates.
Work Experience
A minimum of 2 years of professional experience in travel administration at the national or international level is required with a Master's degree, or 4 years with a Bachelor's degree. Experience with UN travel policies is advantageous. Experience in operational issues within the humanitarian sector is desirable. Professional certification in travel management is a plus.
Skills
System Thinking, Portfolio Management, Communication, Travel Contract Management, Travel Policy and Procedures Interpretation, Partnership Management, Achieving Results, Innovative Thinking, Continuous Learning, Adaptability, Determination, Engagement and Partnership, Diversity and Inclusion.