Chief, Operations and Resource Management
Organizational Context
This position is within the United Nations Peacekeeping Force in Cyprus (UNFICYP) in Nicosia. The incumbent reports to the Chief of Mission Support. The role is crucial for ensuring coherence in mission support functions, including forecasting, performance monitoring, planning, and coordination of operational and resourcing activities.
Job Purpose
The Chief, Operations and Resource Management is responsible for providing strategic direction and oversight for key mission support functions, including Human Resources, Finance, Field Technology, and Procurement. This role ensures the effective management and coordination of these components to align with mission support strategies and plans. The incumbent leads the development and implementation of strategies, risk mitigation, and work plans, securing necessary human, financial, logistic, and technological resources. This involves forecasting requirements, liaising with UNHQ, and ensuring resource allocation aligns with organizational priorities and policies. The position plays a vital role in optimizing resource utilization and supporting the mission's overall mandate implementation through efficient and effective administrative operations.
Responsibilities
Provide strategic guidance and oversight for Human Resources, Finance, Field Technology, and Procurement sections. Assist the Chief of Mission Support in setting strategic direction for these components. Develop, coordinate, and monitor strategies, risk mitigation plans, and work plans for administrative activities, ensuring the acquisition of required resources. Forecast staffing, financial, logistics, and technology needs in collaboration with other mission offices and liaise with UNHQ to align planning with priorities. Oversee human resources management, focusing on strategic advisory services, planning, policy implementation, and compliance. Manage financial resources and performance, providing strategic support and business intelligence. Ensure the development and delivery of robust ICT services, facilitate technology solutions, and manage information security. Oversee procurement operations, including project approval, financial controls, and contractor performance. Lead special projects like Disaster Recovery and Business Continuity, manage service desk operations, monitor client experience, and implement service improvement initiatives.
Work Experience
Requires at least ten years of progressive experience in public/business administration, HR, finance, IT, or related fields, with at least five years in a managerial role within UN peace operations. Experience in change management, complex initiatives, and developing operational strategies in resource-constrained environments is mandatory. Experience supporting field operations in conflict/post-conflict settings and familiarity with UN administrative/financial/procurement policies are desirable.
Skills
Professionalism, Planning and Organizing, Accountability, Leadership, Judgment/Decision Making, Human Resources Management, Financial Management, Information Technology Management, Procurement, Strategic Planning, Risk Management, Change Management, Communication.