Printing Centre Production Operations Consultant
Organizational Context
The UN Secretariat, specifically UNRWA's Administration & Support Services at Headquarters Amman, seeks a Production Operations Consultant for its Printing Centre. This role is based in Amman, Jordan, for an initial six-month period, with potential for extension based on performance and organizational needs.
Job Purpose
The Production Operations Consultant will oversee and enhance the Printing Centre's operations, ensuring efficient workflow from client brief to final delivery. This includes managing production planning, quality control, and creative design services. The role contributes to client satisfaction by providing technical advice, managing service delivery, and supporting the marketing and development of new printing products and services. The consultant will also be responsible for operational reporting and process improvement to optimize efficiency and sustainability.
Responsibilities
Key responsibilities include overseeing the end-to-end printing workflow, from client consultation and quotation to design approval, prepress, printing, finishing, and delivery. This involves allocating tasks, monitoring deadlines, and advising on printing methods, materials, and quality control at all stages. The consultant will guide the operation and maintenance of digital printing equipment, troubleshoot issues, and ensure the secure handling of confidential materials. Additionally, responsibilities encompass producing or supervising graphic design, developing creative concepts, preparing artwork for production, and managing client interactions to define requirements and resolve service issues. The role also involves supporting the marketing of printing services, identifying new product opportunities, coordinating quotations, and preparing monthly performance reports.
Work Experience
Requires at least five years of relevant experience in professional print production, including workflow coordination, quality control, and finishing. Experience overseeing a printing production team is highly preferred. Demonstrated graphic design and prepress skills using professional tools like Adobe Illustrator, InDesign, and Photoshop are essential.
Skills
Graphic design, Prepress, Adobe Illustrator, Adobe InDesign, Adobe Photoshop, PDF preparation, Colour management, Production planning, Quality control, Client service, Communication, Teamwork, Problem-solving, Attention to detail, Planning and organizing.