Programme Management Officer (Customs)
Organizational Context
This position is within the Automated System for Customs Data (ASYCUDA) Programme, part of the Division on Technology and Logistics (DTL) at UNCTAD in Lusaka, Zambia. The Programme Management Officer (Customs) will report to the ASYCUDA Regional Coordinator for the East and Southern Africa Region, supporting national customs services and project teams.
Job Purpose
The Programme Management Officer (Customs) will provide substantive assistance and functional support to National Customs Services (NCS) and National Project Teams (NPT) under the ASYCUDA Programme. This involves participating in the development, implementation, and evaluation of UNCTAD/ASYCUDA and Single Window projects. The role requires monitoring and analyzing project progress, identifying issues, and proposing solutions. It also includes conducting consulting assignments, facilitating workshops, and assisting clients in managing change. The officer will analyze customs legislation and procedures for automation and Single Window implementation, research and present information, and assist in policy development. Advice will be provided on functional aspects of ASYCUDA extensions and e-documents to ensure integration. The role also involves preparing various written outputs, supporting meetings, conducting training, leading field missions, and coordinating budget and funding activities.
Responsibilities
Key responsibilities include participating in the development, implementation, and evaluation of UNCTAD/ASYCUDA and Single Window projects, monitoring and analyzing project progress, and identifying/resolving issues. The role involves performing consulting assignments, facilitating workshops, and developing action plans for change management. Analysis of customs-related legislation, regulations, and procedures for automation and Single Window implementation is crucial. The officer will research, analyze, and present information from diverse sources, assist in policy development, and provide advice on functional aspects of ASYCUDA extensions and e-documents. Survey initiatives, data collection tool design, and analysis of responses are also required. The role includes preparing written outputs, supporting consultative meetings, conducting training workshops, leading field missions, and coordinating budget and funding activities.
Work Experience
A minimum of five years of progressively responsible experience in project or programme management, administration, or a related area, including experience with customs procedure digitalization, is required. Experience in organizing and delivering functional training courses within governmental organizations and working in an international environment are desirable.
Skills
Professionalism, ability to identify and resolve issues, data collection, conceptual and analytical skills, research and analysis, judgment, planning, time management, teamwork, client orientation, understanding of customs digitalization and international trade.