Administrative Officer (Grade 14) - Education Programme -Field Office West Bank/Ramallah - For Internal Candidates Only
Organizational Context
The United Nations Relief and Works Agency (UNRWA) is a UN agency mandated to assist and protect approximately 5.8 million registered Palestine refugees across the Middle East. With over 30,000 staff, it is the largest UN operation in the region, providing essential services including education, health, and social services. This role is within the Education Programme in the Field Office West Bank.
Job Purpose
This Administrative Officer position supports the UNRWA Education Programme in the West Bank. The role is crucial for ensuring the smooth and efficient operation of administrative functions within the field office. The incumbent will manage key areas such as budget planning, financial control, human resources administration, procurement, and general office management. By overseeing these critical processes, the role directly contributes to the effective delivery of UNRWA's mandate to help Palestine refugees achieve their full potential in human development. The position also involves supervising a team of general services staff, ensuring adherence to policies and maintaining high standards of work quality.
Responsibilities
The Administrative Officer is responsible for managing budget planning and financial control, including preparing budget estimates, monitoring expenditure, and preparing reports. This includes coordinating with Human Resources on recruitment, performance appraisals, and contract administration, as well as providing staff support and translating documents. The role oversees procurement operations, vendor relationships, and logistical arrangements for tenders. Additionally, the incumbent manages protocol and meetings, acts as custodian for supplies, and maintains equipment and facilities. Compiling statistical data, maintaining records, and establishing comprehensive filing systems are key duties. The role also involves assisting in grant administration, managing project records, and preparing for workshops. A significant responsibility is supervising Administrative Assistants, providing guidance, training, and performance management. The officer may also coordinate office security and support 'Greening of the UN' initiatives.
Work Experience
A minimum of four years of experience in administrative support, procurement, human resources, or finance is required. This must include at least two years of experience within a large international, governmental, or non-profit organization, utilizing computer-based financial systems. Experience in the West Bank or Jerusalem is desirable.
Skills
Core UN Values: Integrity, Professionalism, Respect for Diversity. Core Competencies: Communication, Working with People, Drive for Results. Functional Competencies: Leading and Supervising, Technical Expertise, Planning and Organizing, Creating and Innovating, Analyzing. Additional Skills: Excellent drafting skills in English and Arabic, strong computer skills (MS Office, Internet Explorer, Outlook), and knowledge of protocol norms.