Change and Project Management Officer
Organizational Context
The Business Transformation and Accountability Division (BTAD) within the UN Secretariat's Department of Management Strategy, Policy and Compliance (DMPSC) drives an efficient, accountable, and agile organization. This role is situated in the Business Transformation and Project Management Section, reporting to the Senior Change and Project Management Officer.
Job Purpose
The Change and Project Management Officer is responsible for leading the implementation, monitoring, and evaluation of programs, operations, and activities within an assigned functional area. This involves managing complex change and project initiatives, providing expert advice to senior clients, identifying and mitigating risks, and ensuring the delivery of agreed-upon results. The role contributes to aligning business processes and operating models with evolving mandates, refining business strategy, and providing training and support for organizational changes. A key aspect is ensuring transformation projects adhere to best practices in change management, fostering knowledge transfer, and enabling data-driven decision-making through analysis and reporting.
Responsibilities
Develop, implement, and evaluate assigned programs and projects. Manage complex change and project management initiatives, offering substantive advice to senior clients, identifying risks and dependencies, and recommending corrective actions for successful delivery. Maintain project scope, requirements, deliverables, governance, resource estimates, timelines, and risk registers, monitoring implementation and initiating corrective measures. Advise clients on aligning business processes and operating models with mandates and operational needs, and continually refine business strategy. Provide project and change management training and support for structural or process changes. Ensure transformation projects are designed, consulted, communicated, and implemented using best practices. Manage and mentor teams, leading capability-building activities. Conduct consulting assignments, including workshops and developing action plans. Research, analyze, and present information from diverse sources. Coordinate change and project management activities, including reviewing organizational priorities, risks, and trends, and preparing evaluations and studies. Design and analyze data collection tools, interpret responses, and identify issues. Prepare written outputs such as background papers and reports. Provide substantive support for meetings and conferences. Coordinate outreach activities, conduct training, and deliver presentations. Lead or participate in field missions. Coordinate budget funding activities and prepare related documents. Analyze data to identify trends, provide insights using visualization methods, and stay abreast of industry best practices to foster innovation.
Work Experience
A minimum of seven years of progressive experience in project/programme management, change management, or business transformation is required. Experience leading complex organizational change projects from design to implementation, including stakeholder engagement and risk management, is essential. Experience managing multidisciplinary teams and providing advisory services to senior clients is also required. Experience in the UN system or comparable international organizations and in data analytics is desirable.
Skills
Professionalism, Communication, Client Orientation, Managing Performance, Project Management, Change Management, Business Transformation, Data Analysis, Stakeholder Engagement, Risk Management, Team Leadership, Advisory Services, Training and Development, Data Visualization.