Chief of Section, Programme Management, Administration
Organizational Context
The Department of Operational Support (DOS) provides global oversight for the Secretariat’s operational support, ensuring efficient and responsive services. The Resource Planning and Analysis Section (RPAS) within DOS focuses on enhancing operational support architecture for efficiency and improved service delivery. This role is critical for supporting the UN80 initiative and sits within the Division for Special Activities.
Job Purpose
This role is responsible for planning and overseeing programme/project development and implementation, with a strong emphasis on efficiency and improved service delivery, particularly through the UN80 initiative. The Chief of Section will lead efforts to enhance service delivery by exploring innovative solutions and fostering collaboration with internal and external partners. A key aspect involves leading a data-driven approach to decision-making and programme management, utilizing data analytics and visualization tools. The position also involves representing the Section at inter-agency meetings, contributing to reports for intergovernmental bodies, and ensuring high-quality outputs. Furthermore, the role includes managing the Section's work programme, budget, and staff, fostering teamwork, and ensuring compliance with mandates and institutional values.
Responsibilities
The Chief of Section will plan and oversee programme/project development and implementation, focusing on efficiency and improved service delivery via the UN80 initiative, including problem identification and corrective actions. Responsibilities include leading initiatives to enhance service delivery through innovative approaches and persuading others to adopt new ideas. The role involves leading collaborative projects and managing relationships with key partners to support the UN80 initiative, including establishing agreements and managing service delivery transitions. A data-driven approach to decision-making and programme management is essential, utilizing data analytics and visualization tools. The Chief will represent the Section at inter-agency meetings, provide input for reports to intergovernmental bodies, and ensure the quality and compliance of all outputs. Additionally, the role encompasses preparing the Section's work programme, managing budgets and resources, overseeing performance, and carrying out administrative tasks. This includes staff recruitment, performance evaluation, and fostering teamwork and development within the Section.
Work Experience
A minimum of ten years of international experience in administration, budget, finance, human resources, programme management, coordination, supply chain, procurement, or ICT is required. Experience in leading project/programme management for institutional reform and organizational transformation, including strategic approaches and managing complex transitions, is essential. Experience with operational support reviews, data analytics, and business intelligence tools is also required. Experience in collaborative program development for service delivery improvement is desirable.
Skills
Professionalism, Communication, Planning and Organizing, Managing Performance, Judgement/Decision-Making, Project Management, Change Management, Data Analytics, Business Intelligence, Stakeholder Collaboration, Leadership, Teamwork.