Programme Management Officer, Administration
Organizational Context
This role is within the Finance Division of the Department of Management Strategy, Policy and Compliance at the UN Secretariat. The Contributions and Cost Recovery Service supports the Committee on Contributions and the General Assembly in setting assessment scales and managing contributions. It also establishes cost recovery policies and procedures for service providers, reviews service rates, and enhances financial reporting systems.
Job Purpose
The Programme Management Officer will support the Contributions and Cost Recovery Service by developing and leading projects related to cost recovery working methods and data collection. This includes monitoring and analyzing programme implementation, identifying and resolving issues, and liaising with relevant parties. The role involves performing consulting assignments, facilitating workshops, and assisting clients with change management. Additionally, the officer will research, analyze, and present information, create complex reports, and propose system improvements. They will also coordinate policy development, provide advice on master data and service costing, and generate survey initiatives to gather and interpret data for informed decision-making and operational enhancements.
Responsibilities
Develop, implement, and lead projects and working groups focused on cost recovery methods and data collection. Monitor and analyze programme and project development and implementation, reviewing documents and identifying issues for corrective action. Collaborate with the Finance Master Data Management Team on service delivery catalogue inclusions and year-end activities. Conduct consulting assignments, including facilitating workshops and developing action plans for clients. Research, analyze, and present information from diverse sources, creating complex ad-hoc reports and performing data analysis on cost recovery master data and the Umoja services delivery catalogue. Coordinate policy development, including reviewing issues, trends, and conducting research. Advise service providers on master data issues and guide clients on service costing and catalogue development, resolving financial data irregularities. Design data collection tools for surveys, analyze responses, and prepare conclusions. Prepare written outputs such as background papers, reports, and publications. Coordinate outreach activities, conduct training, and present on assigned topics. Manage funding-related activities, including preparation of submissions, progress reports, and financial statements.
Work Experience
A minimum of seven years of progressive experience in project or programme management, administration, or a related area is required. Specific experience in cost recovery, income-producing activities, designing/improving financial solutions within ERP systems, and master data management in an ERP system is also required.
Skills
Professionalism, Teamwork, Client Orientation, Master Data Management, Cost Recovery, Project/Programme Management, Data Analysis, Report Generation, Policy Development, Financial Systems, ERP Systems.