Intern - Korea Visa Application Centre (KVAC)
Organizational Context
The International Organization for Migration (IOM) is establishing four Visa Application Centers (KVAC) across Europe to provide administrative visa services for the Embassy and Consulate of the Republic of Korea. This initiative aims to streamline and enhance the visa application process for applicants. The intern will be based in Paris, France, supporting the KVAC operations under the Head of Office and the Deputy Team Leader.
Job Purpose
The purpose of this internship is to provide administrative support to the Korea Visa Application Centre (KVAC) in Paris, France. The intern will assist with the daily operational activities of the KVAC, contributing to the efficient and convenient processing of visa applications. This role supports IOM's mandate to provide administrative visa-related services in collaboration with the Republic of Korea's diplomatic missions in Europe. The intern will gain practical experience in visa processing, customer service, and international organizational operations, assisting the KVAC team in delivering timely and accurate services to visa applicants.
Responsibilities
The intern will assist the KVAC team with various daily tasks, including receiving and sorting visa applications submitted by post, managing passport and document logistics, and verifying supporting documents against checklists. Responsibilities also include communicating with visa applicants regarding missing documents or passport collection, adhering to standard operating procedures. The intern will attend project meetings and training sessions with the project coordinator and other KVAC teams. Additionally, the role involves assisting in the preparation of daily, weekly, and monthly reports and undertaking any other assigned tasks to support the KVAC's operational efficiency.
Work Experience
Experience in customer service or public assistance is desirable. Proficiency in MS Office, particularly MS Excel, is required. The ability to work effectively within an international team environment is also necessary.
Skills
Customer service, Administrative support, Document management, Communication, Reporting, MS Office proficiency (Excel).