Senior Human Resources Associate (Gaza Response)
Organizational Context
The International Organization for Migration (IOM), established in 1951, is a UN-related agency focused on promoting humane and orderly migration. It works with partners to save lives, protect migrants, address displacement, and facilitate legal migration pathways. This role supports IOM's mission by managing HR functions in Amman, Jordan, under the supervision of the Head of RM and Senior HR Officer.
Job Purpose
This Senior Human Resources Associate role is crucial for managing the HR functions within IOM's Amman, Jordan office, specifically supporting the Gaza Response. The position operates under the direct supervision of the Senior HR Officer and the overall guidance of the Head of RM in OPT, Amman. The associate will collaborate with various IOM units at headquarters, regional offices, and administrative centers. The core purpose is to ensure the effective and efficient administration of human resources, contributing to the smooth operation of IOM's programs and support services for people on the move, particularly in the context of the Gaza Response. This involves a wide range of HR activities from recruitment to contract management and compliance.
Responsibilities
The Senior HR Associate is responsible for managing the full recruitment cycle, including evaluating staffing needs, guiding hiring managers, posting vacancies, screening applications, and coordinating interviews. They will manage pre-employment activities such as onboarding documentation, medical clearances, and induction sessions. The role involves accurate data entry and maintenance within the HR system, verifying entitlements, monitoring contracts, and generating reports. Additionally, the associate will oversee attendance and leave administration, prepare documentation for personnel actions like separations and promotions, and maintain systematic archiving of HR documents. Compliance with performance evaluation processes, coordination of HR events and training, and providing information to staff on entitlements are key duties. The role also includes identifying areas for process improvement, assisting in sensitive case resolution, participating in inter-agency HR groups, and providing guidance to junior staff.
Work Experience
Required experience includes administering employee benefits, entitlements, end-to-end recruitment, and contract administration at a local level. Familiarity with IOM operational policies is necessary. Proficiency in Microsoft Office applications is essential, with experience in ERP HR software like Oracle or SAP being a distinct advantage. Prior work experience with international humanitarian organizations or governmental institutions in a multicultural setting is also beneficial.
Skills
Attention to detail, methodical organization of paperwork, discretion, client-orientation, patience, and a willingness to learn are essential skills for this role.