Programme Assistant
Organizational Context
The WHO Country Office in Kyrgyzstan operates under the WHO Regional Office for Europe, aligning with the 14th General Programme of Work and the European Programme of Work 2020-2025. It collaborates with national authorities to improve health standards, promote equity, and achieve Sustainable Development Goals. The office facilitates WHO activities, provides technical support, and fosters partnerships to address health challenges and promote health equity within the country.
Job Purpose
The Programme Assistant provides essential day-to-day support for programme, financial, human resources, and administrative functions within the WHO Country Office Support Unit. This role is crucial for the smooth operation of projects and technical units, ensuring efficient resource management and adherence to WHO procedures. By supporting administrative tasks, financial monitoring, and HR processes, the incumbent contributes directly to the effective implementation of WHO's country-level work plans and the overall achievement of health objectives in Kyrgyzstan. The position ensures that administrative operations are conducted efficiently, allowing technical teams to focus on program delivery and health outcomes.
Responsibilities
Provide comprehensive administrative support for programme activities, including managing financial transactions, reviewing obligating documents, and performing reconciliations. Process payments and track deliverables within the enterprise resource planning system. Monitor project budgets and expenditures, alerting supervisors to any inconsistencies or delays. Brief staff on financial, administrative, and HR procedures. Assist with human resources tasks, such as contract monitoring and leave administration. Coordinate office administrative functions, manage office space allocation, and serve as the focal point for departmental space needs. Analyze incoming correspondence, conduct research, and draft routine and non-routine correspondence and reports. Maintain the unit's filing system and provide logistical support for meetings and staff travel. Collaborate with and support colleagues on administrative processes.
Work Experience
A minimum of five years of relevant secretarial or administrative work experience is required. Desirable experience includes administrative and financial work within the WHO or the UN system, and familiarity with Oracle-based or other enterprise resource planning systems.
Skills
Proficiency in administrative and financial support procedures, rules, and regulations. Strong writing and drafting skills for correspondence and reports. Ability to maintain effective client relationships. Basic financial accounting operations capability. Competence in standard office software, computerized systems, and databases. Research and information organization skills. Experience with ERP systems (e.g., Workday) is advantageous. Emotional intelligence and interpersonal skills.