Technicien de Conférence
Organizational Context
The World Health Organization (WHO) in the Republic of Congo is seeking a Conference Technician (G5) to support its health programs and logistical operations. This role is part of the Operations and Services Support Unit, specifically within the Conference and Protocol sub-unit, ensuring efficient administrative and logistical services for conferences.
Job Purpose
The Conference Technician (G5) will provide essential technical support for internal and regional conferences, ensuring the smooth execution of meetings and events. This role involves the setup, configuration, testing, and operation of audiovisual equipment, as well as real-time technical assistance during sessions. The technician will manage live streams, troubleshoot issues, archive content, and maintain equipment to guarantee high-quality audio-visual experiences for all participants, contributing to the effective communication and success of WHO's events in the region.
Responsibilities
Prepare and install audiovisual equipment for conferences, including audio, video, projection, and simultaneous interpretation systems. Configure network connectivity and audio-visual links, ensuring optimal sound and image quality. Provide real-time technical assistance during meetings, managing live streams and troubleshooting any incidents. Support participants with videoconferencing tools and presentation equipment. Maintain and perform preventive and corrective maintenance on audiovisual equipment, documenting all interventions. Identify needs for equipment replacement or upgrades and propose technological improvements. Stay updated on audiovisual, videoconferencing, and streaming technologies. Assist in the technical evaluation of equipment during procurement processes and prepare post-conference technical reports as needed.
Work Experience
Essential: Minimum of 5 years of relevant experience in a similar role, specifically in the technical organization of conferences, seminars, or international events. Proven experience in installing, configuring, and operating advanced digital conference systems. Desirable: Experience with specific audiovisual or network technologies.
Skills
Proficiency in fundamental audiovisual principles (sound, projection, lighting, recording, broadcasting). In-depth knowledge of videoconferencing systems (Zoom, Teams, Webex) and streaming. Understanding of Windows OS, IT networks (LAN/Wi-Fi), and audio/video connectivity. Familiarity with cabling standards (HDMI, SDI, XLR, RJ45, fiber optics). Comprehension of preventive and corrective maintenance for audiovisual equipment. Ability to install, configure, test, and maintain equipment. Skill in adjusting sound, image, and lighting for optimal quality. Capability to manage real-time audio/video streams and troubleshoot technical issues. Ability to adapt technical solutions to user needs and venue constraints. Proficiency in reading technical diagrams.