Operational Information Management Officer
Organizational Context
The World Food Programme (WFP) is the world's largest humanitarian organization, dedicated to saving lives and using food assistance to build peace and prosperity. WFP operates in emergencies and supports people recovering from conflict, disasters, and extreme weather. The organization values diversity, inclusion, and a high-performing workforce committed to its mission.
Job Purpose
The Operational Information Management Officer will play a critical role in supporting WFP's operations in Ukraine by creating and maintaining a common operational picture. This involves collecting, processing, and disseminating data and information to enhance situational and operational awareness for both WFP and the Logistics and Telecommunications Clusters. The officer will collaborate with internal and external stakeholders to identify information needs, contribute to the design and improvement of data management systems, and produce essential reports, infographics, and operational updates. By ensuring data quality, consistency, and standardization, the role directly supports strategic and operational decision-making processes, ultimately contributing to effective humanitarian assistance delivery.
Responsibilities
The Information Management Officer role is crucial for the World Food Programme (WFP) in Ukraine, especially given the humanitarian situation. This position involves collecting, processing, and disseminating data to maintain a common operational picture of WFP and cluster activities. The officer will collaborate with internal and external stakeholders to understand information needs and contribute to the design, development, and improvement of data management systems. A key responsibility is supporting strategic and operational decision-making through accurate and timely information. The role also includes drafting and publishing reports, infographics, and operational updates, ensuring adherence to WFP and cluster standards. Streamlining information management flows, maintaining repositories, and developing operation-specific information products are also vital. The officer will collate information from various sources to enhance information exchange and operational awareness, liaising with partners to gather data and represent achievements, gaps, and challenges. Managing cluster operations websites and social media content, standardizing reporting outputs, and representing WFP in inter-agency forums are additional duties. This position requires strong analytical, communication, and technical skills, including proficiency in Microsoft Office and data management tools, along with fluency in English and Ukrainian.
Work Experience
A minimum of one year of relevant professional experience is required. Candidates must demonstrate an interest in information management, data analysis, communications, and written reporting. Prior experience with reporting/tracking systems, database creation, data analysis, and data management is considered an advantage.
Skills
Information Management, Data Analysis, Reporting, Communication, Collaboration, Research, Microsoft Office Suite, Database Management, Data Visualization, Humanitarian Response Architecture, Project Management, Teamwork, Problem-Solving, Attention to Detail, Time Management, Adaptability, Interpersonal Skills, Organizational Skills, Critical Thinking, Decision Making