Programme Associate - Financial Services and Insurance
Organizational Context
The World Food Programme (WFP) is the world's largest humanitarian organization, dedicated to saving lives and building a pathway to peace, stability, and prosperity. WFP uses food assistance to support people recovering from conflict, disasters, and extreme weather. The organization values diversity, inclusion, and a high-performing workforce committed to its mission.
Job Purpose
The Programme Associate - Financial Services and Insurance will support the Financial Services and Insurance Technical Specialist/Thematic Lead in coordinating and implementing financial inclusion, savings, credit, digital financial services, and micro/meso insurance initiatives within WFP Zambia's resilience portfolio. This role involves supporting programme planning, partner coordination, tracking implementation progress, and ensuring timely resolution of operational issues. The Associate will facilitate engagement with government ministries, financial institutions, insurers, and other stakeholders, and assist in monitoring programme performance, including enrolment, premium payments, and claims processing. Key responsibilities include consolidating programme data, supporting reporting and knowledge management activities, contributing to capacity strengthening initiatives, and assisting in resource mobilization efforts. The position requires strong analytical, data management, and coordination skills to ensure effective delivery of financial services and insurance interventions that enhance resilience and livelihoods.
Responsibilities
The role involves comprehensive support for financial inclusion and insurance programs. Key responsibilities include assisting in the planning, implementation, and tracking of interventions related to savings, credit, insurance, and risk financing. This entails preparing workplans, budgets, and activity schedules, and ensuring the integration of financial services across various program areas like resilience and climate adaptation. A significant part of the role is coordinating with diverse stakeholders, including government bodies, financial service providers, insurance companies, and private sector actors, by organizing meetings, consultations, and workshops. The position also requires monitoring program progress, tracking key performance indicators such as enrollment, premium payments, and claims processing, and contributing to the analysis of innovative financial models. Furthermore, the role supports capacity strengthening initiatives through training material development and delivery, and assists in resource mobilization by contributing to funding proposals and communication materials. Routine coordination and business process management, including maintaining trackers, coordinating partner check-ins, and preparing regular reports and updates, are also crucial aspects of this position.
Work Experience
Requires at least six years of progressive support experience in areas such as financial inclusion, banking, microfinance, savings and credit, insurance, agricultural finance, digital financial services, or risk financing. A relevant university degree may substitute for some years of experience.
Skills
Financial inclusion, Savings and credit, Digital financial services, Micro/meso insurance, Risk financing, Programme planning and implementation, Partnership and stakeholder coordination, Monitoring, reporting, and knowledge management, Capacity strengthening, Resource mobilization, Data management and analysis, Report writing, Microsoft Office proficiency