Programme Officer - Knowledge Management and Compliance
Organizational Context
UNICEF is dedicated to protecting the most vulnerable children globally, responding to emergencies and safeguarding children's rights. In Yemen, this role supports critical UNICEF operations, focusing on children affected by conflict, poverty, and exploitation. The operating environment demands robust compliance and knowledge management to ensure effective program delivery and accountability to donors and beneficiaries.
Job Purpose
The Programme Officer will play a crucial role in supporting UNICEF's operations in Yemen, with a specific focus on knowledge management and compliance for World Bank-funded projects. This position is accountable for ensuring adherence to donor reporting requirements, coordinating third-party monitoring (TPM), and managing compliance with the World Bank’s Safeguarding Action Plan, including handling reported complaints. The role also encompasses broader responsibilities in knowledge and data management, contributing to joint reporting efforts with WHO and ensuring effective project implementation and accountability.
Responsibilities
Support programme development and planning by providing technical and operational assistance throughout the project lifecycle, including preparing materials and analyses. Manage data for initiatives like the Geographic Accelerator, feeding results into coordination platforms and donor reports. Oversee programme management, monitoring, and third-party monitoring (TPM), acting as the Health Section's focal point for TPM activities, including planning, data collection, contract management, and reporting to various donors. Manage Results Frameworks for health programmes and donor grants, ensuring accurate tracking and reporting. Conduct safety audits based on TPM data and World Bank requirements. Manage third-party contracts, verifying compliance with regulations and donor commitments. Prepare regular programme/project reports for management, donors, and partners, with a specific focus on World Bank reporting. Manage the Complaint and Feedback Mechanism (CFM) and serve as the focal point for incident case management, liaising with relevant units. Oversee the Risk Matrix and environmental and social safeguard standards. Provide technical support to stakeholders on compliance, risk management, and safeguarding. Conduct field visits to assess progress and identify issues. Lead knowledge management efforts, including document management, data analysis, and maintaining the knowledge repository. Synthesize and share lessons learned to build stakeholder capacity. Support programme and sectoral data management, including database maintenance. Apply innovative approaches to knowledge generation and dissemination. Engage in inter-agency collaboration with WHO on joint health programmes, leading monitoring, evaluation, and reporting efforts.
Work Experience
Requires a minimum of 7 years of professional experience in public health/nutrition planning and management, monitoring and evaluation, or health emergency/humanitarian preparedness. Familiarity with World Bank-financed programme reporting, results-framework management, or donor-funded health programming is essential. Experience with third-party monitoring (TPM) systems, risk and compliance management, complaint and feedback mechanisms, or GBV/SEA-SH safeguarding is advantageous, as is experience within a UN system agency.
Skills
Core UNICEF values (Care, Respect, Integrity, Trust, Accountability, Sustainability). Key competencies include self-awareness, ethical conduct, collaboration, partnership building, innovation, strategic thinking, driving for results, and managing ambiguity. Expertise areas include knowledge management, research, reporting, communication, advocacy, and public information.