Knowledge Management Associate
Organizational Context
UNICEF, the United Nations Children’s Fund, is dedicated to advocating for children's rights and ensuring their well-being globally. In Bosnia and Herzegovina, UNICEF collaborates with local institutions and partners to advance children's rights and improve access to essential services, focusing on health, education, child protection, and social protection for vulnerable groups. The Country Office is developing an Evidence Hub to better utilize generated knowledge for program design and implementation.
Job Purpose
This role supports UNICEF's mission in Bosnia and Herzegovina by enhancing the utilization of knowledge and evidence generated from programs. The Knowledge Management Associate will contribute to building and maintaining an accessible Evidence Hub, ensuring that data, research, and lessons learned inform program design, implementation, and monitoring. The assignment, funded by the Czech Republic, aims to connect UNICEF's knowledge work with national priorities and Czech development partners, fostering a data-driven approach to improving outcomes for all children, especially the most marginalized.
Responsibilities
The Knowledge Management Associate will support the development and curation of UNICEF's SharePoint evidence repository, ensuring easy access to program documentation, research, and data, tagged by theme and population group. Responsibilities include mapping existing knowledge and identifying gaps, particularly for vulnerable children. The role involves analyzing the knowledge base to inform program design and M&E, synthesizing findings, and tracking recommendations. The associate will assist in creating knowledge products like briefs and data visualizations for various audiences. Additionally, the role supports incorporating community voices into knowledge products, making external products accessible, exploring innovative KM solutions, and collaborating with Czech development partners on shared interests. Organizing learning events to promote evidence use is also a key duty.
Work Experience
While no prior professional experience is strictly required, demonstrated interest and/or experience in knowledge management, research, data analysis, or monitoring and evaluation is beneficial. Experience using evidence to support programming, advocacy, or policy processes, especially concerning social inclusion or child rights, is desirable. Familiarity with collaborative learning, knowledge sharing, and working with marginalized communities is also advantageous.
Skills
Key skills include excellent written communication in English, a curious and analytical mindset for extracting insights from data, and strong synthesis abilities. Proficiency in organizing and maintaining digital knowledge systems, with an interest in new digital tools, is important. The role requires inclusive communication, respect for diversity, and the ability to present information accessibly. Basic data analysis and visualization skills, familiarity with M&E, and understanding of development cooperation are assets.