Integrated Service Delivery Officer
Organizational Context
The World Health Organization (WHO) is a UN specialized agency focused on international public health, operating in 194 Member States. In Somalia, the WHO Country Office functions within a complex humanitarian setting. It supports the Federal Government of Somalia's health sector plans by scaling up the Essential Package of Health Services (EPHS) through a primary health care approach, ensuring integrated services across all care continua and age groups.
Job Purpose
The UNV Specialist will provide crucial technical guidance and policy support for the operationalization of the Essential Package of Health Services (EPHS) in Somalia. Working within a dynamic humanitarian environment, the role supports the WHO Country Cooperation Strategy and national health transformation plans. The incumbent will ensure integrated essential services across the continuum of care and all age cohorts, contributing to the scaling up of EPHS. This position requires working under the oversight of the WHO Representative and technical guidance from the UHC coordinator to ensure cross-cutting support to all clusters.
Responsibilities
Under the guidance of the WHO Representative and direct supervision of the UHC Team Lead, the UNV Specialist will: - Design innovative technologies for joint delivery of the Essential Package of Health Services (EPHS) using national standards and international guidelines. - Develop tools for EPHS operationalization, including licensure, accreditation, and supportive supervision mechanisms. - Create a capacity-building program for managers on planning, organization, management, and monitoring of integrated essential services. - Support the supervision and monitoring of EPHS implementation activities. - Produce knowledge products related to EPHS implementation. - Establish and support a community of practice for EPHS in Somalia.
Work Experience
Requires at least three years of progressive professional experience in managing or supporting integrated health service delivery, health system strengthening, or RMNCAH/nutrition programs, particularly in developing or crisis-affected countries. Prior experience with UN entities or international NGOs is essential. Thorough knowledge of EPHS development and implementation, along with proficiency in digital health tools and data visualization software, is required.
Skills
Key competencies include Teamwork, Respecting and Promoting Individual and Cultural Differences, Communication, Producing Results, and Moving Forward in a Changing Environment. UNV values of Inclusion, Integrity, and Volunteerism are essential. Expertise in Nutrition, Public Health, Immunization, Emergency Preparedness, and Crisis Response is required.