Talent Acquisition Operations Specialist
Organizational Context
UNOPS delivers practical solutions in infrastructure, procurement, and project management, supporting peace, security, humanitarian, and development projects globally. The People & Culture Group (PCG) is undergoing a strategic transformation of its Talent Acquisition function to improve effectiveness, consistency, and digital enablement. This involves strengthening knowledge management, information governance, process documentation, and digital collaboration to create a modern, data-informed recruitment ecosystem.
Job Purpose
This assignment supports UNOPS' strategic transformation of its Talent Acquisition function by enhancing knowledge management, information governance, process documentation, and digital collaboration. The role will consolidate institutional knowledge, improve access to recruitment resources, support the transition and governance of talent acquisition systems, and strengthen communication and collaboration among Talent Acquisition teams. The UN Volunteer will work with various Talent Acquisition teams to develop sustainable knowledge-sharing practices and accessible digital resources, ultimately improving service delivery and operational efficiency within a modern, user-centered recruitment ecosystem.
Responsibilities
The Talent Acquisition Operations Specialist will focus on developing and implementing a Talent Acquisition Knowledge Management Framework, assessing existing documentation, identifying gaps, and establishing governance mechanisms for repositories. Responsibilities include designing and maintaining digital knowledge hubs and intranet resources, standardizing and creating content, and developing user-friendly information architecture. The role will support the transition of the Talent+ system by documenting processes and creating user guides. Additionally, it involves improving information management practices, organizing historical recruitment data, and developing process documentation, standard operating procedures, and toolkits to enhance operational excellence. The specialist will also develop communication, outreach, and employer branding resources, ensuring consistent messaging and branding across all materials.
Work Experience
A minimum of 3 years of professional experience is required, with 5 years of relevant experience preferred. This includes experience in Human Resources, Talent Acquisition, knowledge management, or organizational development. Experience in developing HR documentation, digital resources, process maps, or knowledge repositories is essential. Experience organizing complex information and working with digital platforms or HR systems is also required. Desirable experience includes working in an international organization, supporting HR transformation, or developing communication and employer branding materials.
Skills
Key skills include a strong understanding of Human Resources and Talent Acquisition processes, excellent knowledge management and information organization abilities, and strong written communication and content development skills. The ability to translate complex processes into accessible resources, a digital mindset, and strong analytical and organizational skills are crucial. The role requires the ability to work independently, manage multiple priorities, and collaborate effectively in a multicultural, geographically dispersed environment, with a commitment to UN values, diversity, inclusion, and integrity.