Knowledge Management and Communications Asistant
Organizational Context
UN-Habitat is the UN agency for human settlements, promoting sustainable urban development and adequate shelter for all. In Lao PDR, the country office, established in 2005, serves as a regional hub for water and sanitation programs. It collaborates with various ministries on urban issues and community initiatives. The UNV will be instrumental in activating UN-Habitat's knowledge base to expand its portfolio in urban development and climate change.
Job Purpose
The UN Volunteer will play a key role in leveraging UN-Habitat's knowledge resources to support the growth of its urban development and climate change initiatives in Lao PDR. This assignment offers a valuable opportunity for the volunteer to gain practical experience in critical areas such as knowledge management, data management, communication, and advocacy. The volunteer's contributions will directly support the team's objectives and enhance data-driven decision-making processes, fostering a more collaborative and productive work environment within the UN-Habitat Lao PDR office.
Responsibilities
Under the direct supervision of the Head of Office, the UN Volunteer will assist in organizing, creating, utilizing, and sharing knowledge to achieve project objectives and support data-driven decision-making. This includes fostering a culture of knowledge sharing and collaborative workflows among team members and introducing new technologies or methodologies to improve the knowledge management system and enhance productivity. The volunteer will also support communication and data management efforts, establishing connections between country-level and regional partners, as well as internal colleagues. Additionally, responsibilities include managing outreach activities by maintaining and updating communication materials for websites, social media, and presentations, and undertaking other assignments as required by the supervisor.
Work Experience
No prior experience is required, though a demonstrated interest and/or up to two years of experience in managing information and knowledge, developing knowledge products or communication materials, and supporting event preparation is beneficial. Experience with Microsoft Office, digital communication platforms, graphic design tools, video editing, or AI tools is also advantageous. Previous volunteer experience or cross-cultural exposure is highly regarded.
Skills
Key competencies include adaptability, flexibility, commitment to continuous learning, creativity, integrity, planning, organization, professionalism, self-management, and teamwork. Technical skills in communication, advocacy, public information, community development, engineering, and construction are also relevant. Proficiency in Microsoft Office, digital communication platforms, graphic design, video editing, and AI tools is desirable.