ICT Senior Analyst - ICT Project Management
Organizational Context
UNOPS operates in Latin America and the Caribbean, focusing on infrastructure, public health, and institutional capacity building to advance sustainable development goals. The Southern Cone Multi-Country Office in Brazil supports national priorities across Argentina, Paraguay, and Uruguay, with a strong emphasis on transparent, efficient, and results-driven project delivery in health, education, and urbanization.
Job Purpose
The Senior ICT Analyst will strengthen the technological and operational capabilities of the National Secretariat for Civil Protection and Defense (SEDEC) by modernizing the Integrated Disaster Information System (S2ID 4.0) and developing complementary solutions like mobile applications. This role acts as a strategic bridge between SEDEC's needs and the software development team, refining technological requirements through process mapping, in-depth analysis, user story creation, and defining clear acceptance criteria. The analyst will manage the product backlog, prioritize critical operational modules, and ensure software development aligns with national civil protection needs, optimizing disaster management workflows and establishing a clear link between requests, delivery, testing, and acceptance.
Responsibilities
The Senior ICT Analyst is responsible for defining and maintaining the test and acceptance plan for prioritized software packages. This includes reviewing acceptance criteria with the Requirements Analyst to ensure clarity and testability, preparing detailed test scripts, scenarios, cases, and evidence. The role involves executing or coordinating functional, integration, and regression tests, and meticulously verifying traceability between requirements, acceptance criteria, delivered versions, and test results. The analyst will log and track non-conformities, defects, and risks, organize evidence for technical validation and institutional acceptance, and support key users in acceptance testing. Collaboration with various teams (Requirements, Architecture, Development) is crucial to prevent rework, and contributions to consolidating quality practices, documentation, and knowledge transfer are expected.
Work Experience
Required: Experience in IT tool development, requirements analysis, test planning and execution (functional, integration, regression), defining acceptance criteria, documenting test results, defect management, and collaborating with business and development teams. Desired: Experience with Project Management methodologies, coordinating technological implementations, government systems, user acceptance testing, system integration, and test automation.
Skills
Quality Assurance (QA), Software Validation, Requirements Analysis, Test Planning and Execution, Defect Management, Traceability, User Story Creation, Product Backlog Management, Technical Governance, Process Improvement.