ICT Project Manager
Organizational Context
The UNOPS Global Portfolios Office (GPO) delivers impactful projects worldwide, supporting sustainable development, climate action, and peacebuilding. With global hubs and expert teams, GPO collaborates with governments, financial institutions, and UN agencies on diverse services like project and fund management. This role supports UNOPS's agreement with the UN Secretariat to provide technology services.
Job Purpose
The ICT Project Manager is responsible for the end-to-end delivery of technology and infrastructure projects. This involves close collaboration with technical teams, UN entities, field missions, vendors, and senior stakeholders to ensure projects align with organizational goals. The role demands effective management of technical, operational, stakeholder, risk, and governance aspects throughout the project lifecycle. With a significant international and technical scope, the position requires extensive coordination with global UN technical teams across various time zones and direct engagement with a diverse, worldwide user base and stakeholder community.
Responsibilities
The ICT Project Manager will oversee the coordination of ICT infrastructure and technology projects, managing all phases from initiation to closure, with a focus on scope, timelines, risks, resources, and deliverables. Key duties include developing and maintaining comprehensive project plans, monitoring progress, identifying deviations, and escalating issues. The role involves leading the delivery of projects related to enterprise infrastructure, data centers, cloud environments, and technology modernization, translating business needs into technical solutions. Effective stakeholder engagement and communication across geographically dispersed teams are crucial, ensuring clear understanding of project objectives and facilitating coordination between UN HQ and field missions. Additionally, the position requires meticulous project documentation, including SOPs and lessons learned, ensuring alignment with OICT processes and standards.
Work Experience
Required experience includes delivering technology projects involving enterprise infrastructure, data centers, cloud environments, virtualization, and modernization. Demonstrable experience leading technical teams and coordinating stakeholders in complex, distributed environments is necessary. Practical application of PRINCE2 methods and experience with project documentation are also required. Experience in international, multicultural settings and with UN entities is desired.
Skills
Project Management, Technology Implementation, Stakeholder Management, Business Operations, Business Relationship Management, Information and Communication Technology Cloud, Project Implementation.