ICT Specialist
Organizational Context
UNOPS operates in Latin America and the Caribbean, focusing on sustainable development through infrastructure, public health, and institutional capacity building. The Southern Cone Multi-Country Office, based in Brazil, supports operations in Argentina, Paraguay, and Uruguay, enhancing national capabilities and promoting inclusive infrastructure. This role is within a project to strengthen the National Secretariat for Civil Protection and Defense (SEDEC) in Brazil.
Job Purpose
The ICT Specialist is crucial for enhancing the technological and operational capabilities of Brazil's National Secretariat for Civil Protection and Defense (SEDEC). The role focuses on modernizing the Integrated Disaster Information System (S2ID 4.0) and developing complementary solutions like offline-first mobile applications. By acting as a strategic liaison between SEDEC's units and the contracted software development team, the specialist will refine and structure technological requirements, including process mapping, in-depth analysis, user story creation, business rule definition, and acceptance criteria establishment. The objective is to ensure software development aligns with civil protection needs, optimizing national disaster management workflows.
Responsibilities
The ICT Specialist will support the technical coordination of the S2ID 4.0 project, focusing on IT governance, software project management, and internal process mapping. They will serve as the technical and strategic link between SEDEC's requesting units and the software development team, translating business needs into clear system requirements, user stories, and prototypes. The role involves providing strategic information and reports to Project Managers on project progress and technical management. Responsibilities include standardizing software demand management, planning improvements for system modules and mobile applications, analyzing technological capabilities, coordinating deployment workflows, ensuring quality assurance, and identifying data integration points with other SEDEC systems. Additionally, the specialist will advise on technical structuring and knowledge transfer for long-term system maintenance.
Work Experience
Required experience includes developing IT tools or facilitating training, workshops, lectures, or classes related to project management. Desirable experience involves reviewing Project Management Methodology and coordinating the implementation of technological and procedural improvements.
Skills
Information Technology Strategy, Software Implementation, Technical Analysis, Project Management, Requirements Gathering, User Story Creation, Quality Assurance, Data Integration.