Chargé(e) de Gestion de l'Information Assistant
Organizational Context
The United Nations Office for the Coordination of Humanitarian Affairs (OCHA) in the Democratic Republic of the Congo (DRC) operates under the UN Secretary-General for Humanitarian Affairs. OCHA DRC's mandate includes inter-agency coordination of humanitarian assistance in complex emergencies and natural disasters, supporting the Humanitarian Coordinator. The organization disseminates information to humanitarian partners, the DRC government, and donors, and supports resource mobilization efforts.
Job Purpose
The Assistant Information Management Officer provides technical support to the Information Management and Database Officer, reporting to the Chief of Office. This role is crucial for OCHA's decentralized coordination strategy, particularly in response to complex emergencies like the Ebola Virus Disease (EVD) outbreak in the DRC. The position aims to strengthen OCHA's presence in affected areas, facilitating coordinated actions among various partners. The role involves managing and developing databases, supporting data collection and analysis platforms, and ensuring data synchronization and standardization. The incumbent will also contribute to the creation of advocacy materials and provide technical support for IT systems, ensuring efficient and reliable operations.
Responsibilities
The Assistant Information Management Officer is responsible for designing, developing, and managing sub-coordination databases, including contact lists, mailing lists, and meeting agendas. They will manage platforms for data collection and analysis, such as KoBo Toolbox and ODK, and ensure daily synchronization of data with central databases. This role involves digitizing health areas and geolocating health facilities in EVD-affected zones using participatory mapping. Responsibilities also include coordinating and standardizing geolocated data for response efforts, assisting in the creation of epidemiological maps, and integrating vector data into mapping platforms. The officer will support the development of advocacy materials and provide technical support for server hardware and software deployment, including operating systems, Office 365, and network security. They will also administer security systems, collaborate with IT colleagues, manage data backups, maintain equipment, diagnose and resolve security and connectivity issues, and act as a focal point for technical support and database management.
Work Experience
A minimum of three years of relevant professional experience in IT or a related field is required. Experience in humanitarian action, supporting humanitarian coordination forums, data collection, processing, database management, and data analysis is advantageous. Experience in communication/information technology at increasing levels of responsibility is also beneficial. Prior experience in managing health crises, such as EVD response, and familiarity with the Eastern DRC context, UN system, or international NGOs are desirable.
Skills
Proficiency in database management, data analysis, and IT systems administration. Strong knowledge of spreadsheet and database software (MS Excel, Access), and data visualization tools (Adobe Illustrator, Power BI, Tableau). Experience with network administration and IT support. Ability to communicate effectively with technical and non-technical staff. Excellent written and verbal communication skills in French, with proficiency in English being an advantage. Strong analytical skills, initiative, tact, and ability to work under pressure in a multicultural environment.