Chargé(e) de Gestion de l'Information Assistant(e)
Organizational Context
The United Nations Office for the Coordination of Humanitarian Affairs (OCHA) in the Democratic Republic of the Congo (DRC) operates under the UN Secretariat, supporting the Humanitarian Coordinator. OCHA's mandate includes inter-agency coordination of humanitarian assistance in complex emergencies and natural disasters, information dissemination, and resource mobilization support. The role is based in Beni, within a sub-office structure aimed at decentralized coordination and proximity to affected populations, particularly in response to the Ebola Virus Disease.
Job Purpose
The Assistant Information Management Officer provides essential technical support to the Information Management Officer and Database Manager, reporting to the Head of Sub-Office. This role is crucial for enhancing humanitarian coordination and response efforts, particularly in complex emergency contexts like the Ebola outbreak in the DRC. The position involves supporting the design, development, and management of databases, collecting and consolidating operational information, and ensuring data quality and synchronization. By managing information platforms and tools, and contributing to data analysis and visualization, the role directly supports effective decision-making, resource mobilization, and advocacy for humanitarian action. The position requires discretion, a high sense of responsibility, and the ability to work effectively within a dynamic and often challenging operational environment.
Responsibilities
The Assistant Information Management Officer is responsible for supporting general and sub-coordination efforts. Key duties include assisting in the design, development, and management of databases for sub-coordination and pillars, covering contact lists, mailing lists, meeting agendas, 3Ws, and spreadsheets. The role involves supporting data collection in collaboration with health ministry and partner information managers, and managing platforms like DHIS2, KoBo Toolbox, and ODK. Responsibilities extend to consolidating operational information for analysis, ensuring daily synchronization of sub-coordination databases, and advising on evaluation design for data quality. The officer will also train data managers on Excel and Kobo, digitize health areas, geolocate health facilities, and design/update dynamic dashboards. Additionally, the role supports partners in using ActivityInfo, coordinates and standardizes geolocated data, assists in creating epidemiological maps, integrates vector data, and produces information products like reports, graphics, and infographics. Support for advocacy material development and collaboration with partners are also key functions.
Work Experience
A solid professional background in information management, cartography, documentation, or a related field is necessary. Three years of relevant experience in humanitarian action or supporting humanitarian coordination forums is advantageous. A minimum of three years of relevant national or international experience in data collection, processing, database management, and analysis is an asset. Experience in managing health crises, such as the Ebola response, is a significant advantage. Familiarity with the Eastern DRC context and experience with UN agencies or international NGOs is also desired.
Skills
Proficiency in GIS management and cartography, including common GIS software (ArcGIS, QGIS) and remote sensing tools. Strong knowledge of spreadsheets and databases (MS Excel, Access). Experience with data visualization software (Adobe Illustrator, Power BI, Tableau). Ability to automate data collection processes using APIs or AI tools. Expertise in data collection tools like Kobo. Familiarity with DHIS2 is a plus. Excellent knowledge of Word, Excel (especially Power Query), and PowerPoint. Capacity for automated information extraction from reports and social media using NLP. Strong analytical and communication skills, with the ability to work in multi-ethnic and multicultural environments. Fluency in French (oral and written) is required; English proficiency is an advantage.