Knowledge Management Consultant - WASH Programme
Organizational Context
UNICEF operates in over 190 countries and territories, dedicated to saving children's lives, defending their rights, and helping them fulfill their potential. We are committed, passionate, and proud of our work, viewing the promotion of every child's rights not just as a job, but as a calling. UNICEF offers diverse opportunities for professional and personal development.
Job Purpose
The purpose of this consultancy is to provide ongoing knowledge management and documentation support to the UNICEF Mongolia WASH programme. This involves systematically capturing and making accessible substantial evidence, lessons learned, tools, good practices, and implementation experiences generated by the programme. The goal is to facilitate programme learning, advocacy, resource mobilization, and replication of successful interventions. The consultant will be responsible for organizing programme information, documenting results and lessons learned, maintaining knowledge resources, and supporting the development of knowledge and communication products tailored for programme learning, advocacy, and resource mobilization efforts within Mongolia.
Responsibilities
The consultant will be responsible for providing comprehensive knowledge management and documentation support to the UNICEF Mongolia WASH programme. This includes the systematic collection, organization, and synthesis of programme information, evidence, lessons learned, tools, and good practices. A key responsibility will be to document programme results and key learnings in accessible formats. The consultant will maintain and update knowledge resources, ensuring they are readily available for internal and external stakeholders. Furthermore, the role involves supporting the development of various knowledge and communication products, such as case studies, good practice briefs, reports, and potentially visually engaging materials. These products will be crucial for enhancing programme learning, informing advocacy strategies, and supporting resource mobilization efforts. The consultant will also facilitate the sharing of knowledge and best practices to promote replication of successful WASH interventions. This requires strong collaboration with programme teams and stakeholders to ensure accurate and impactful documentation.
Work Experience
At least 3 years of relevant professional experience in knowledge management, documentation, research, communications, programme learning, evidence synthesis, or a related field. Demonstrated experience developing knowledge products like case studies, good practice/lessons-learned briefs, or reports.
Skills
Strong knowledge management and information organization skills, Excellent research, analytical, and synthesis skills, Strong writing, editing, and storytelling skills, Ability to translate technical programme information into user-friendly knowledge products, Strong stakeholder consultation and communication skills, Proficiency in Microsoft Office and relevant digital knowledge-sharing/document management tools, Ability to work independently and manage deadlines, Ability to deliver high-quality outputs