Fund Raising Associate
Organizational Context
UNICEF operates in over 190 countries and territories, dedicated to saving children’s lives, defending their rights, and helping them fulfill their potential. We are committed, passionate, and proud of our work, viewing the promotion of children's rights not just as a job, but as a calling. UNICEF offers diverse opportunities for professional and personal development.
Job Purpose
Under the guidance of the Fundraising Officer, the Fundraising Associate supports the section by providing procedural, administrative, and operational support for individual donor fundraising activities. This role is crucial in developing, implementing, executing, and monitoring these activities to ensure effective and timely delivery in line with UNICEF's rules and regulations. The Associate will assist in planning, implementing, monitoring, and evaluating fundraising initiatives, with a specific focus on individual giving, donor retention, value maximization, Salesforce Marketing Cloud, donor journeys, donor care, and campaign optimization. The aim is to enhance donor engagement and maximize contributions to support UNICEF's mission for every child.
Responsibilities
The Fundraising Associate will contribute to the development and execution of the donor retention and value maximization plan. This includes providing input for the planning stages and actively participating in the implementation of strategies designed to retain existing donors and increase their value. A key responsibility will be to assist in the development and implementation of donor journeys, mapping out the donor experience to foster long-term relationships and engagement. Furthermore, the Associate will be involved in monitoring, evaluating, and optimizing donor value maximization campaigns, analyzing performance data to identify areas for improvement and ensure campaign effectiveness. This role requires close collaboration with the supervisor and other team members to achieve fundraising targets and enhance donor stewardship, ensuring all activities align with UNICEF's operational standards and fundraising objectives.
Work Experience
A minimum of 6 years of relevant work experience is required in areas such as sales, donor or customer services, fundraising, administration, donor retention, individual giving, donor engagement, customer relationship management, marketing automation, campaign management, data analysis, or donor communications. A Bachelor's degree can substitute for 3 years of experience, and a Master's degree can substitute for an additional 2 years.
Skills
Salesforce, CRM, Donor Management, Fundraising, Data Analysis, Excel, Donor Retention, Value Maximization, Marketing Automation, Campaign Management, Donor Engagement, Customer Relationship Management