National Lead Consultant for Field Implementation, Coordination and Quality Assurance of the EU4People Social Protection Programme
Organizational Context
UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential. We are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.
Job Purpose
The purpose of this assignment is to ensure sustained, structured and quality-assured field-level implementation of the three-year EU4People Action on Social Protection across 40 partner locations in Bosnia and Herzegovina. Given the geographic scope of the programme, the diversity of institutional arrangements, and the varying capacities of municipalities, Centres for Social Work and local service providers, dedicated coordination and technical support is required to translate programme objectives into practical improvements in local service delivery, coordination and planning. This consultancy will play a crucial role in bridging the gap between programme design and effective on-the-ground execution, ensuring that interventions are responsive to local needs and contribute to the overall goals of the EU4People programme.
Responsibilities
The consultant will be responsible for ensuring the sustained, structured, and quality-assured field-level implementation of the EU4People Action on Social Protection across 40 partner locations in Bosnia and Herzegovina. This includes providing dedicated coordination and technical support to translate programme objectives into practical improvements in local service delivery, coordination, and planning. The role involves managing the geographic scope, diverse institutional arrangements, and varying capacities of municipalities, Centres for Social Work, and local service providers. Key responsibilities include developing and implementing field-level strategies, monitoring progress, identifying implementation bottlenecks, and proposing practical solutions. The consultant will also be responsible for stakeholder engagement and facilitation with local authorities, Centres for Social Work, service providers, civil society organizations, and development partners. Additionally, the role requires providing technical guidance, methodological support, and quality assurance for programme activities, as well as preparing concise analytical reports on monitoring and risk identification. The consultant will coordinate field teams, consultants, or field-based personnel, ensuring adherence to programme standards and deadlines.
Work Experience
Minimum seven years of relevant professional experience in social protection, child protection, social services, local governance, community-based service delivery, programme implementation, field coordination, or other closely related areas. Demonstrated experience coordinating multi-location programmes or complex field-level implementation processes, providing technical guidance, and stakeholder coordination.
Skills
Strong understanding of social protection, child protection, local governance and community-based service delivery in Bosnia and Herzegovina, Strong planning, organizational and coordination skills, Demonstrated stakeholder engagement and facilitation skills, Ability to work effectively with local authorities, Centres for Social Work, service providers and other local stakeholders, Ability to work independently across multiple field locations and manage competing priorities, Strong analytical, synthesis and report-writing skills, Strong problem-solving skills and ability to identify implementation bottlenecks and propose practical solutions, Demonstrated ability to meet deadlines and produce concise, high-quality written reports, Team coordination, peer support and quality-assurance skills, Valid driving licence and ability to self-drive to a minimum of five target locations, Excellent communication and interpersonal skills, Adaptability, resourcefulness and ability to work effectively in changing field conditions