Web and Content Strategy Technical Specialist Consultant
Organizational Context
UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential. We are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling. UNICEF is a place where careers are built, offering diverse opportunities for professional and personal development.
Job Purpose
A consultancy is required to coordinate the transition and seamless migration and harmonization of digital platforms with minimal disruption to users. The consultant will support the launch of the new MCO website and aligned social media architecture, working under the supervision of the Area Representative and in collaboration with regional and global communication teams. The consultancy will help establish a unified, user-friendly digital ecosystem that supports UNICEF's evolving regional structure and strengthens engagement with partners, stakeholders, and the public. This role is crucial for ensuring UNICEF's digital presence effectively communicates its mission and impact across the Caribbean region.
Responsibilities
Content and Editorial: - Develop a unified content strategy and narrative for the Caribbean MCO. - Redesign key web pages and programmatic sections to reflect the regional structure. - Draft and update core website content. - Ensure editorial quality, consistency, and compliance with UNICEF digital standards. - Support alignment between website and social media strategies. Technical and Website Management: - Support configuration and launch of the new Drupal-based MCO website. - Configure site navigation and information architecture. - Coordinate CMS user role assignments with global teams. - Lead migration of priority content from Belize, Eastern Caribbean Area, Jamaica, Guyana, and Suriname websites. - Oversee content migration, redirects, URL mapping, and quality assurance. - Ensure proper functionality of links, embeds, analytics, and tracking tools. - Maintain compliance with UNICEF global UX, UI, accessibility, and branding standards. - Resolve content-related issues and coordinate escalation of platform-related issues when needed.
Work Experience
Minimum 5–7 years of relevant work experience in digital content management, web governance, or digital project coordination.
Skills
Content strategy development, Information architecture design, Web page redesign, Content drafting and updating, Editorial quality assurance, Social media strategy alignment, Drupal CMS configuration, Site navigation configuration, Content migration, URL mapping and redirects, Web analytics (GA4/GTM), Stakeholder coordination