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UNHCR
Job opening

Programme Assistant

LevelG-4
LocationJakarta, Indonesia
Application period2026-11-03 / 2026-11-16
Work arrangementOn-site / Duty station

Organizational Context

The Programme Assistant works under the guidance of senior programme staff and collaborates with various sections and units. The role involves interacting with internal and external partners to gather information, monitor activities, and fulfill administrative requirements, aligning with the multi-functional team (MFT) approach and UNHCR's operational objectives.

Job Purpose

The Programme Assistant provides essential administrative support for routine services and activities within the Programme unit. This includes assisting in the partner selection process, ensuring due diligence and compliance with policies. The role supports the timely establishment and monitoring of partnership agreements, ensuring adherence to guidelines and procedures for effective implementation. The Assistant contributes to monitoring both partnership-led and directly implemented activities, following the Programme Manual and programming instructions. A key aspect is ensuring compliance with audit certificate issuance for partners, based on risk-based project audits. The role utilizes UNHCR's corporate tools for planning, budgeting, implementation, and reporting, generating data for evidence-based decision-making and contributing to the improvement of programming tools and processes.

Responsibilities

Provide administrative assistance and support for routine programme services and activities. Assist in organizing and documenting the selection of partners, ensuring due diligence and compliance with partner retention policies. Support the timely establishment, monitoring, and reporting of partnership agreements according to established guidelines and procedures. Contribute to monitoring activities implemented through partnerships and direct implementation, guided by the MFT approach and Programme Manual. Assist in ensuring compliance with the issuance of audit certificates for partners, adhering to the Policy on Risk-Based Project Audits. Utilize UNHCR's corporate tools such as Focus Client, Global Focus Insight, FOCUS Reader, and MSRP for core activities including planning, budgeting, implementation, and reporting. Generate data for evidence-based programmatic decisions and analysis. Actively contribute to UNHCR's programming community of practice and participate in improving programming tools and processes. Support the identification and management of risks and opportunities impacting the area of responsibility, ensuring risk-based decision-making. Escalate risks, issues, and concerns to supervisors or relevant colleagues. Perform other required duties as assigned.

Work Experience

1 year of relevant experience is required for GS4 level with a High School Diploma. Essential experience includes programme management, Operation Management Cycle, and related processes. Advanced Excel skills for data management are also essential.

Skills

Programme Management Operation Management Cycle Partnership Management Administrative Support Data Management Reporting Budgeting Risk Management Compliance MS Office Suite Advanced Excel Results-Based Management

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