Senior Data Management Assistant
Organizational Context
The Senior Data Management Assistant position is within UNHCR's operations in Cox's Bazar, Bangladesh. The role supports the management, analysis, and use of operational data concerning asylum-seekers and refugees. The incumbent works under the guidance of a senior staff member, with potential liaison duties with national and local authorities for data exchange in field locations. The position has no supervisory responsibilities.
Job Purpose
The Senior Data Management Assistant's primary purpose is to support UNHCR's operations in Cox's Bazar by managing, analyzing, and utilizing operational data related to asylum-seekers, refugees, and other persons of concern. This involves ensuring the accuracy and consistency of information within UNHCR databases and operational systems through meticulous data entry, extraction, validation, quality checks, and analysis. The role is crucial for providing timely statistical reports, dashboards, and other information products that inform operational planning, monitoring, and decision-making processes for relevant functional units and partners. The incumbent will also support the effective utilization of registration-related systems, assistance-delivery platforms, and other operational tools, contributing to their development and improvement.
Responsibilities
The Senior Data Management Assistant is responsible for entering data primarily concerning asylum-seekers, refugees, and other persons of concern into the computer database. They will prepare reports and project documents by compiling information, creating tables, and drafting routine correspondence. A key duty involves assisting in the compilation of data and interpreting statistics for various reports. The incumbent may also assist in developing data collection and analysis forms. In situations requiring it, they will act as an interpreter for routine information exchange and translate routine documents. The role may involve collecting GIS data, updating maps, and undertaking field trips to project sites. The incumbent decides on the data recorded in the database and determines appropriate resolutions for incidents, escalating issues to the supervisor when necessary. They are also tasked with identifying and managing risks, seizing opportunities impacting their area of responsibility, and ensuring risk-based decision-making. This includes raising risks, issues, and concerns to supervisors or colleagues. Additionally, the position supports users of registration-related systems and assistance-delivery platforms, responds to routine system issues, escalates complex incidents, and coordinates with technical colleagues. Contribution to the development, testing, and improvement of databases, data-collection tools, reports, workflows, and digital solutions is also expected. User guidance, training, and capacity-building support to UNHCR personnel, government counterparts, and partners may be provided.
Work Experience
2 years of relevant experience with a High School Diploma, or 1 year of relevant experience with a Bachelor's degree or equivalent or higher. Completion of UNHCR learning programmes or specific training relevant to the functions of the position is desirable.
Skills
Electronic Data Processing Information Technology Data Management Data collection methodologies Database Management GIS data collection Map updating Risk management Capacity building Data validation Data analysis Report preparation