Senior Field Assistant
Organizational Context
The Rohingya Refugee Response in Cox’s Bazar, Bangladesh, is one of the world's largest and most complex refugee situations, hosting over 1.2 million refugees. The operation faces significant protection, environmental, security, and humanitarian challenges, requiring sustained support with a focus on resilience and solutions. Reduced funding necessitates efficient interventions for vulnerable populations.
Job Purpose
The Senior Field Assistant, under the supervision of a Field Officer, will perform various field activities within the office, focusing on monitoring UNHCR programme implementation, including assistance delivery and infrastructure. The role involves administrative tasks, acting as an interpreter for routine information exchange, collecting and reporting data, and maintaining contact with local authorities and implementing partners. The incumbent will assist in the reception, registration, and provision of assistance to persons of concern, and regularly follow up on their overall situation in camps and other accommodation areas. This position requires liaising with local counterparts, partners, and affected populations, escalating issues beyond their resolution level to the supervisor, and supporting risk management. The role is crucial for maintaining UNHCR's field presence and ensuring timely responses to operational and protection concerns within a dynamic and challenging humanitarian environment.
Responsibilities
Assist in monitoring the implementation of UNHCR programmes, including the delivery of all assistance items and monitoring of infrastructure. Perform administrative tasks such as preparing reports and assisting authorized personnel during field missions. Act as an interpreter for routine information exchange, contribute to liaison activities, and respond to routine queries. Collect and report data and other relevant information to the supervisor. Maintain regular contact with local authorities and implementing partners as directed by the supervisor. In coordination with implementing partners, assist in the reception, registration, and provision of assistance to persons of concern. Regularly follow up on the overall situation of persons of concern in camps and other accommodation areas, reporting findings to the supervisor. Liaise with local authority counterparts, partners, and populations of concern. Escalate incidents and problems to the supervisor when they cannot be resolved at their level. Support the identification and management of risks and seek opportunities impacting objectives, ensuring risk-based decision-making and reporting concerns to supervisors or colleagues. Perform other related duties as required. The role involves contributing to camp coordination and management, emergency preparedness and response, distribution planning and monitoring, community engagement, partner coordination, and supporting operational assessments. The incumbent will work across multiple portfolios, including Emergency Preparedness and Response, Core Relief Item (CRI) and Liquide Petroleum Gas (LPG) assistance programmes, and camp coordination/management activities, requiring close coordination with various stakeholders.
Work Experience
2 years of relevant experience with a High School Diploma, or 1 year of relevant work experience with a Bachelor's degree or equivalent.
Skills
IT-Computer Literacy CO-Drafting and Documentation CL-Multi-stakeholder Communications with Partners, Government & Community Risk Management Data Collection Reporting Liaison Interpretation Programme Monitoring Camp Coordination Emergency Preparedness Community Engagement