Project IT Assistant
Organizational Context
The United Nations Development Programme (UNDP) in Fiji operates as a knowledge frontier organization for sustainable development, integrating collective action to achieve the Sustainable Development Goals. The Fiji Multi-Country Office covers ten Pacific island nations, focusing on resilience, climate change, inclusive growth, and effective governance. Fiji, being highly disaster-prone, requires robust disaster management systems, supported by the National Disaster Management Act 2024 and various national policies and initiatives.
Job Purpose
This Project IT Assistant role supports the Government of Fiji, through the UNDP Green Climate Fund Programme, in implementing the National Disaster Management Act 2024 and related policies. The purpose is to manage and optimize ICT infrastructure, enterprise platforms, and disaster information systems to accelerate digital transformation within Fiji's emergency management system. The role ensures the continuous, secure, and interoperable operation of critical disaster information systems, facilitating real-time monitoring, multi-agency coordination, and rapid public warning dissemination, thereby enhancing national resilience and response capabilities.
Responsibilities
The Project IT Assistant will be the primary focal point for Enterprise ICT Infrastructure & System Administration, ensuring the maintenance, optimization, and security of core servers, networks, databases, and cloud platforms. This includes implementing robust cybersecurity protocols, data backup, and disaster recovery plans. The role also involves supporting Multi-Hazard Early Warning & CAP Platform Integration, administering the Common Alerting Protocol (CAP) platform, and maintaining digital gateways for rapid warning dissemination. Responsibilities extend to monitoring Disaster Information Systems & Analytics, maintaining the National Disaster Risk Information System (NDRIS), and developing dashboards for decision-making. Additionally, the incumbent will ensure 24/7 NEOC and Emergency Operations Support, and support Stakeholder Coordination, Policy & Innovation by aligning NDRMO systems with national frameworks and evaluating emerging technologies. Knowledge building and sharing are also key duties.
Work Experience
A minimum of 5 years of relevant experience is required with a high school diploma, or 2 years with a bachelor's degree. Experience should include network administration (servers, cloud, databases, cybersecurity), web design, technical support for hardware/software or cloud ERP, and working with telecommunications facilities. Proficiency in database applications, web-based management systems, and cloud infrastructure solutions is essential.
Skills
Key skills include: Systems Thinking, Effective Decision Making, Digital Awareness and Literacy, Cybersecurity, Network/Communication/Infrastructure Management, IT Continuity and Disaster Recovery, and User Experience/Business Analysis. Proficiency with MS Office, spreadsheets, and databases is required. Experience with Oracle Cloud, ServiceNow, Salesforce.com, or Microsoft products is an asset.