Analista em Gestão de Processos
Organizational Context
The United Nations Development Programme (UNDP) in Brazil is implementing a project focused on strengthening and monitoring innovation and improvement actions within the penal and socio-educational systems, aligning with national and international human rights principles. This role supports the "Fazendo Justiça" program, specifically contributing to the enhancement of data collection, analysis, and systematization for the CNJ's criminal justice and socio-educational systems.
Job Purpose
This role is crucial for improving the quality, efficiency, and effectiveness of the "Fazendo Justiça" project, which aims to develop innovative methodologies for the penal and socio-educational systems in Brazil. The position directly supports the enhancement of data within these systems, including the SISTAC, BNMP, CNIEP, and CNIUPS, to better inform judicial policies. By ensuring the accuracy and systematization of information, this role contributes to the implementation of judicial policies, supports the monitoring of public policies, and aids in the adoption of new technologies to improve data quality and oversight. The project is set to run until December 31, 2027, and the role is integral to achieving its key results and CNJ priorities.
Responsibilities
The Process Management Analyst will support the strategic planning, implementation, and monitoring of IT systems and projects under the supervision of the Strategic IT Coordinator. Key responsibilities include coordinating process management and governance activities, such as requirements analysis, scope definition, and system governance oversight. The role involves institutional participation and partnership articulation with external stakeholders and internal teams, fostering national and state-level partner networks. Additionally, the analyst will conduct strategic evaluations, produce analytical reports on system management and governance, and assess data quality for migrated processes, providing recommendations for improvement. The position also entails elaborating technical studies and documents to define project scope and final deliverables, including functional and technical requirements. Finally, the analyst will develop system management tools, procedures, and documentation, including workflows, control processes, and JIRA project setups, to enhance traceability and control over IT requests.
Work Experience
The role requires experience in supporting strategic planning, implementation, and monitoring of IT systems and projects. Experience in process management, requirements analysis, system governance, and data quality assessment is essential. Familiarity with developing technical studies, project scope definition, and creating management tools and documentation is also necessary. Experience with tools like JIRA for IT request tracking is implied.
Skills
Process management, IT systems analysis, requirements definition, scope definition, system governance, institutional participation, partnership articulation, strategic evaluation, analytical reporting, data quality assessment, technical study elaboration, project scope definition, workflow development, procedure documentation, JIRA project management.